51
While using the mobile phone in the peak period of
communication, like commute time, you may be unable
to call because of line congestion.
Standby
duration
shortened
The standby duration is relative to the system setting of
network. While the mobile phone is in an area with poor
signal strength and cannot receive the signal, the
handset will continuously search for a base station. This
will significantly reduce battery charge. It is
recommended that you turn off your mobile in area with
no signal reception to save battery.
Need replacing the battery. Please change a new
battery.
SIM Card
Error
Dirt on the metal surface of an SIM card. Use clean cloth
to wipe the metal touch point on an SIM card.
The SIM card is not installed.
The SIM card is damaged. Please contact your network
service provider.
Fail to dial out
Please check if you press the dial key after dialing.
Please check if calling is forbidden because of
defaulting.
Please check if the SIM is valid.
Please check if the call barring is set.
Please check if the fixed dial function is set.
Callers
cannot
contact you
Please check if the mobile phone is on and connected
with the network.
Please check if the Call barring or call divert is activated.
Please check if the SIM card is valid.
52
Fail to charge
Poor power connection. Please check if the plug is
connected well.
Please confirm if the environment temperature is within
the range of 0ºC ~40ºC while charging.
The battery or charger is damaged. You need to replace
it.
Fail to set
some
functions
Wrong operation.
The network provider does not support the function, or
you have not applied for it.
Note:
If the instructions above cannot help you solve problems, please
record, Mobile phone model and IMEI number. Then contact your local
KAZAM Customer Support Center:
Denmark 00 45 35 25 80 09
Weekdays: 9am – 6pm
France 01 57 32 40 49
Weekdays: 9am – 6pm
Germany 0696 698 4449
Weekdays: 9am – 6pm
Weekends: 10am – 6pm
Italy 02 4527 9022
Weekdays: 9am – 6pm
Norway 00 47 22 70 82 72
Weekdays: 9am – 6pm
Poland 00 48 22 203 03 12
Weekdays: 9am – 6pm
Spain 00 34 911 776 152
Weekdays: 9am – 6pm
Sweden 00 46 (0)8 57 92 90 53 Weekdays: 9am – 6pm
UK 00 44 (0)208 822 3637
Weekdays: 9am – 6pm,
Weekends: 10am – 6pm
Summary of Contents for Thunder 340W
Page 30: ...59 ...
