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i n f o @ k b g o o d i c e . c o m
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If heavy frost builds up in the freezer
Press and hold the “Hot” button for more than 10 seconds until dEF is displayed
and flashing. dEF will stop flashing when the defrost cycle starts.
Once the defrost cycle is complete, the hot water temperature will be displayed.
If ice cubes are frozen together
Press the “Cubed” or “Crushed” button to dispense ice for a few minutes.
Open the upper door and pull out the ice bin to shake it or remove the large clumps
of ice cubes.
If the ice bin is stuck
Unplug the unit.
Use a hair dryer with warm or cold air to melt the ice.
Pull out the ice bin and empty it.
Wipe up water and put the ice bin back.
Plug in the unit.
If ice cubes are jammed in the ice maker
Unplug the unit.
Use a hair dryer with warm or cold air to melt the jammed ice cubes.
Then remove the jammed ice cubes.
Plug in the unit.
If a power outage happens
Unplug the unit.
Pull out the ice bin and empty it.
Wipe up water and put the ice bin back.
If you are away on holidays or vacations
Unplug the unit or disconnect the power.
Open the upper door
Pull out the ice bin and empty it.
Let the freezer defrost.
Wipe up water and dry the freezer.
Release the remaining water.
What normal operating sounds you may hear
You may hear a boiling, rattling or gurgling sound produced by flow of refrigerant
through the evaporator.
You may hear air being forced through the unit by the evaporator fan.
You may hear air being forced through the condenser by the condenser fan.
