7
V SERVICE DIAGNOSIS
A. Trouble shooting
The following diagnosis is only to be used as a guide to qualified personnel. Keating recommends that you use a
qualified service company. Call 1-800-KEATING if you need assistance in locating a qualified service company.
PROBLEM
PROBABLE CAUSE
SOLUTION
Griddle won’t heat
a. No electricity to griddle.
a. Connect griddle to an approved source of
power.
b. Griddle circuit breakers have
b. Reset circuit breakers.
tripped.
c. On/Off switch is in “OFF”
c. Set On/Off switch to “ON” position.
d. On/Off switch is faulty.
d. Replace On/Off switch.
e. Thermostat isn’t on.
e. Turn thermostat to desired cooking
temperature.
f. Thermostat is faulty.
f. Replace thermostat.
g. Connections are loose.
g. Tighten connections.
h. Element is faulty.
h. Replace element.
Indicating light does not
a. Indicating light is faulty.
a. Replace indicating light.
illuminate although
element is heating.
Temperature of griddle
a. Thermostat out of calibration.
a. Calibrate thermostat. See page 6 -
Calibration.
b. Thermostat bulb improperly
b. Adjust thermostat bulb.
placed.
c. Exhaust problems or drafts.
c. Contact you HVAC representative.
in kitchen.
Griddle is overheating.
a. Thermostat out of calibration.
e. Calibrate thermostat. See page 6 -
Calibration.
b. Thermostat is faulty
b. Replace thermostat.
