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KeContact P20 FAQs for the user 

 

 

KeContact P20, FAQs for the user v2.00 

 

© KEBA 2015 

 

 

Table of contents 

 

1

 

GENERAL INFORMATION AND OPERATION 

4

 

1.1

 

W

HICH TYPES OF VEHICLES CAN BE CHARGED AT THE 

K

E

C

ONTACT 

P20? 

4

 

1.2

 

M

AY OTHER DEVICES BESIDES VEHICLES BE OPERATED AT THE 

K

E

C

ONTACT 

P20? 

4

 

1.3

 

H

OW IS A CHARGING PROCEDURE STARTED

4

 

1.4

 

H

OW IS A CHARGING PROCEDURE ENDED

4

 

1.5

 

C

AN THE PLUG OF THE CHARGING CABLE AT THE 

K

E

C

ONTACT 

P20

 BE LOCKED

4

 

1.6

 

W

HICH PLUG AND CABLE TYPES MAY BE USED FOR CHARGING 

(

APPLIES TO 

K

E

C

ONTACT 

P20

 WITH 

T

YPE 

2

 SOCKET

)? 

4

 

1.7

 

W

HICH CABLE CROSS

-

SECTIONS MAY BE USED FOR CHARGING 

(

APPLIES TO 

K

E

C

ONTACT 

P20

 WITH 

T

YPE 

2

 SOCKET

)? 

4

 

1.8

 

M

AY THE CHARGING CABLE BE PERMANENTLY CONNECTED TO THE 

K

E

C

ONTACT 

P20

 

(

AFFECTS 

K

E

C

ONTACT 

P20

 WITH 

T

YPE 

2

 SOCKET

)? 

4

 

1.9

 

C

AN THE CHARGING PROCEDURE BE CONTROLLED BY EXTERNAL DEVICES

5

 

1.10

 

H

OW CAN THE 

K

E

C

ONTACT 

P20

 BE CLEANED

5

 

1.11

 

C

AN THE HOUSING OF THE 

K

E

C

ONTACT 

P20

 BE PAINTED OR HAVE LABELS AND SIMILAR 

APPLIED

5

 

2

 

POSSIBLE FAULTS 

6

 

2.1

 

T

HE CHARGING PROCEDURE DOES NOT START

 

6

 

2.2

 

T

HE STATUS 

LED

 DOES NOT LIGHT UP

/

FLASH

 

6

 

2.3

 

T

HE STATUS 

LED

 LIGHTS UP

/

FLASHES RED

 

6

 

2.4

 

T

HE PLUG AT THE 

K

E

C

ONTACT 

P20

 DOES NOT LOCK

 

6

 

2.5

 

T

HE PLUG AT THE 

K

E

C

ONTACT 

P20

 DOES NOT UNLOCK

 

7

 

2.6

 

T

HE VEHICLE IS NOT 

(

FULLY

)

 CHARGED

 

7

 

2.7

 

A

UTHORIZATION AT THE 

K

E

C

ONTACT 

P20

 EXPIRES UPON PLUGGING IN THE CORD AT THE 

VEHICLE

 

7

 

3

 

MECHANICAL DAMAGE AND REPLACEMENT PARTS 

7

 

3.1

 

T

HE DEVICE SHOWS DAMAGE AFTER UNPACKING

 

7

 

3.2

 

W

HICH REPLACEMENT PARTS CAN BE ORDERED

7

 

4

 

ACCESSORIES 

7

 

4.1

 

C

AN A 

K

E

C

ONTACT 

P20

 WITH 

T

YPE 

2

 SOCKET BE CONVERTED TO A FIXED CABLE

7

 

4.2

 

I

S THERE A CABLE EXTENSION FOR THE WALL BOX

7

 

4.3

 

I

NSTALLING THE 

K

E

C

ONTACT 

P20

 ON A BASE

 

8

 

4.3.1

 

W

HAT KIND OF SUBSURFACE IS REQUIRED FOR THE BASE

8

 

5

 

ORDERING OPTIONS 

8

 

5.1

 

H

OW CAN UNAUTHORIZED ACCESS TO THE CHARGING STATION BE PREVENTED

8

 

5.2

 

C

AN A KEY SWITCH OR 

RFID

 SENSOR THE RETROFITTED

8

 

5.3

 

K

EY SWITCH ORDERING OPTION

 

8

 

5.3.1

 

D

OES A HALF

-

CYLINDER LOCK HAVE TO BE INSTALLED

8

 

Summary of Contents for KeContact P20

Page 1: ...KeContact P20 Frequently Asked Questions for users...

Page 2: ...E HOUSING OF THE KECONTACT P20 BE PAINTED OR HAVE LABELS AND SIMILAR APPLIED 5 2 POSSIBLE FAULTS 6 2 1 THE CHARGING PROCEDURE DOES NOT START 6 2 2 THE STATUS LED DOES NOT LIGHT UP FLASH 6 2 3 THE STAT...

Page 3: ...E MY OWN RFID CARDS TAGS 9 5 4 2 WHICH RFID CARDS TAGS CAN BE USED 9 5 4 3 HOW ARE ADDITIONAL RFID CARDS TAGS PROGRAMMED 9 5 4 4 WHERE CAN I PURCHASE RFID CARDS TAGS 9 5 4 5 CAN RFID CARDS TAGS BE DEL...

Page 4: ...edure is ended by unplugging the charging cable at your vehicle The plug in the KeContact P20 is then automatically unlocked in the cable can be unplugged 1 5 Can the plug of the charging cable at the...

Page 5: ...or when your energy supplier offers cheaper rates in the evening and no other consumers in your household require the available power more urgently 1 10 How can the KeContact P20 be cleaned Cleaning...

Page 6: ...Solution The plug was unplugged during the charging procedure The plug was not locked correctly Unplug the plug and plug it in correctly observe that it locks correctly The plug was not plugged in co...

Page 7: ...e vehicle Die Erfahrung zeigt dass durch so genanntes Kontaktprellen im Fahrzeug bei manchen Fahrzeugtypen eine zuvor erfolgte Autorisierung an der Wallbox erl schen kann Dieser Effekt kann auftreten...

Page 8: ...5 Ordering options 5 1 How can unauthorized access to the charging station be prevented The KeContact P20 can be ordered in different versions Unauthorized charging can be prevented through the use of...

Page 9: ...ard is necessary for the programming of additional RFID user cards The programming mode can be activated and deactivated using the RFID master card You can find a more detailed description in the user...

Page 10: ...EBA 2015 Connected versions with Daimler vehicles Please refer to your vehicle manual to see whether your vehicle already supports ISO 15118 communication 6 Warranty The KeContact P20 has a 24 month w...

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