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KeContact P20 FAQs for the user 

 

 

KeContact P20, FAQs for the user v2.00 

 

© KEBA 2015 

 

5.3.3 

How can I install my own half-cylinder lock? 

For  detailed  installation  instructions,  please  refer  to  the  user  manual  in  the 
"Installing/removing the cylinder lock" chapter. 

5.3.4 

Who should I contact if I lose all the keys? 

In this case, a repair is only possible by a locksmith or by Keba. For repair orders, please fill 
out  the  accompanying  "Repair  Order"  form  and  return  the  device  to  your  dealer  or  service 
partner. 

5.4 

RFID order option 

The KeContact P20 can be optionally ordered with an RFID sensor for non-contact 
authorization of the user. 

5.4.1 

Can I use my own RFID cards/tags? 

Yes. The KeContact P20 can administer up to eight RFID cards/tags. 

5.4.2 

Which RFID cards/tags can be used? 

MIFARE cards/tags according to ISO14443 can be used. 

5.4.3 

How are additional RFID cards/tags programmed? 

The  KeContact  P20  is  supplied  with  one  RFID  card  from  the  factory  with  the  RFID  order 
option.  The  first  RFID  card  that  is  detected  by  the  charging  station  will  automatically  be 
stored as the master card.  
 
The  authorization  by  an  RFID  master  card  is  necessary  for  the  programming  of  additional 
RFID user cards. The programming mode can be activated and deactivated using the RFID 
master card.  
 
You can find a more detailed description in the user manual in the "Programming RFID user 
cards" chapter. 

5.4.4 

Where can I purchase RFID cards/tags? 

RFID  cards/tags  are  commercial  electronic  components  and  can  be  purchased  from  a 
dealer. Please contact your dealer or service partner if you have additional questions. 

5.4.5 

Can RFID cards/tags be deleted from the KeContact P20? 

Yes.  However,  the  deletion  of  all  stored  RFID  user  cards  is  only  possible  by  opening  the 
device (see installation manual). 

5.4.6 

Can RFID cards/tags be read out from the KeContact P20? 

No. 

5.4.7 

What should I do if I lose my RFID cards/tags? 

If  an  RFID  card/tag  is  lost,  we  recommend  deleting  the  remaining  cards/tags  stored  in  the 
KeContact  P20  and  then  programming  in  the  remaining  cards/tags  again.  However,  the 
deletion of all stored RFID user cards is only possible by opening the device (see installation 
manual). 

5.5 

PLC modem order option 

5.5.1 

What  is  a  PLC  modem  (Power  Line  Communication)  used  for  in  the 

KeContact P20? 

Power  Line  Communication  (PLC)  is  used  for  communicating  with  the  vehicle  via  the  ISO 
15118  protocol  as  well  as  the  remote querying of  vehicle  states  via  the  Internet (applies  to 

Summary of Contents for KeContact P20

Page 1: ...KeContact P20 Frequently Asked Questions for users...

Page 2: ...E HOUSING OF THE KECONTACT P20 BE PAINTED OR HAVE LABELS AND SIMILAR APPLIED 5 2 POSSIBLE FAULTS 6 2 1 THE CHARGING PROCEDURE DOES NOT START 6 2 2 THE STATUS LED DOES NOT LIGHT UP FLASH 6 2 3 THE STAT...

Page 3: ...E MY OWN RFID CARDS TAGS 9 5 4 2 WHICH RFID CARDS TAGS CAN BE USED 9 5 4 3 HOW ARE ADDITIONAL RFID CARDS TAGS PROGRAMMED 9 5 4 4 WHERE CAN I PURCHASE RFID CARDS TAGS 9 5 4 5 CAN RFID CARDS TAGS BE DEL...

Page 4: ...edure is ended by unplugging the charging cable at your vehicle The plug in the KeContact P20 is then automatically unlocked in the cable can be unplugged 1 5 Can the plug of the charging cable at the...

Page 5: ...or when your energy supplier offers cheaper rates in the evening and no other consumers in your household require the available power more urgently 1 10 How can the KeContact P20 be cleaned Cleaning...

Page 6: ...Solution The plug was unplugged during the charging procedure The plug was not locked correctly Unplug the plug and plug it in correctly observe that it locks correctly The plug was not plugged in co...

Page 7: ...e vehicle Die Erfahrung zeigt dass durch so genanntes Kontaktprellen im Fahrzeug bei manchen Fahrzeugtypen eine zuvor erfolgte Autorisierung an der Wallbox erl schen kann Dieser Effekt kann auftreten...

Page 8: ...5 Ordering options 5 1 How can unauthorized access to the charging station be prevented The KeContact P20 can be ordered in different versions Unauthorized charging can be prevented through the use of...

Page 9: ...ard is necessary for the programming of additional RFID user cards The programming mode can be activated and deactivated using the RFID master card You can find a more detailed description in the user...

Page 10: ...EBA 2015 Connected versions with Daimler vehicles Please refer to your vehicle manual to see whether your vehicle already supports ISO 15118 communication 6 Warranty The KeContact P20 has a 24 month w...

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