KeyGrabber PS/2
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The USB Download Accelerator does not work
Please check the following:
1. Does your computer have a working USB 1.1 or 2.0 port?
2. Is the USB Download Accelerator inserted firmly between the keylogger and the USB
port?
3. Have you left the keyboard connected to the keylogger? Disconnect the keyboard.
4. Does your operating system have built-in USB Mass Storage drivers? Older systems
(for example Windows 95/98/NT) require installation of a universal mass storage driver.
5. Are you giving the device enough time to install? Flash disk installation can take up to
30 seconds, especially during first-time installation.
Problems with detecting the PS/2 keyboard during system startup
Some systems try to enumerate the keylogger as a USB device before initializing the
keyboard. In certain cases on such systems, the keylogger may attempt to switch to flash
drive mode, disabling the PS/2 keyboard. A simple solution to this problem is to disable USB
mode through the configurations options in the text menu.
I’ve checked everything, nothing helps!
If you are still experiencing problems, please do the following:
1. Check if the problem appears on a different keyboard.
2. Check if the problem appears on a different computer.
3. Contact the dealer you have purchased the device from. Please supply all necessary
information (keyboard model and manufacturer, OS type and version, and a short
description of the problem).
