SerialGhost Wi-Fi
Copyright © 2013 KeeLog
30
Troubleshooting
The
SerialGhost
will
not
work with the following hardware configurations:
1. Synchronous serial buses
2. Devices operating at speeds higher than 115,200 bps
3. Serial buses using logic levels different than +/-12V
4. Serial devices using non-standard DB-9 or DB-25 pinouts
5. SPI, I2C, TWI, USB, PS/2, SATA, FireWire, etc. buses
6. Non Wi-Fi-conformant Access Points (Wi-
Fi CERTIFIED™)
The SerialGhost does not switch to Flash Drive mode
Please check the following:
1. Are you using the delivered USB Key to connect the device to a USB port?
2. Does the operating system support removable USB flash disks?
3. Have you checked the drive list?
4. Have you tried on a different USB port?
5. Have you checked on a different computer?
I can’t find any data after switching to Flash Drive mode
Please check the following:
1. Have you powered the device from the USB port while recording?
2. Did you properly configure the device through CONFIG.TXT?
3. Have you actually transmitted any data over the serial bus while recording?
The SerialGhost always shows up as a removable drive
Connect the USB plug directly to a USB port, without the USB Key.
I’m not receiving E-mail reports
Please check the following:
1. Have you configured Wi-Fi access by using
KL Tools
or creating WIFI.TXT manually?
2. Have you provided a valid recipient E-mail address? Are you checking the recipient
mailbox?
3. Is the Access Point ID (SSID) set correctly? Remember, that it is case-sensitive.
4. Have you configured the encryption type and password correctly (case-sensitive)?
5. Is the remote device within WLAN range? Is the signal strong enough? Please verify
this by using a second WLAN device located in the same position.
6. Does the Access Point configuration allow Auto-IP? If not, please provide a static IP
configuration.