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5. FAQ
Installation Questions
What are the different ways I can use kisslink?
kisslink has 4 modes in which it can be deployed: standalone router, range extender, wired access point, and
repeater. No matter which mode you choose to use kisslink and regardless of what your current WiFi environment
is like, kisslink can help drastically improve your WiFi experience whether it’s through better WiFi coverage or
simpler access from KISS
TM
.
I want to use kisslink for my guest network and boost my WiFi coverage. How do I install kisslink as a range
extender for my existing WiFi network?
Plug in kisslink to a power source in an area where there is a stable WiFi connection from your current router. Wait
for kisslink to start up and then connect any device to the KSLINK network. A popup should appear on your device
prompting you to choose your existing WiFi network and enter the password. Please ensure that you've entered the
correct WiFi password to the existing network. kisslink will configure itself and link with your existing signal. If you
experience issues connecting or maintaining a stable connection, please ensure that you’ve placed kisslink in an
area that overlaps with your existing WiFi network. In order to send out its signal and boost your coverage, kisslink
also needs to be able to receive an adequate signal from your existing router(s). Placing kisslink too far from the
existing WiFi network could lead to lapses in coverage.
My Internet Service Provider requires a login process to install new routers to my network. How do I enter the
PPPoE credentials that they have provided?
For ISPs that require a PPPoE login procedure, simply install kisslink and connect a device to the KSLINK network. A
popup should appear on your device prompting you to enter the login information (username and password) that
your ISP has provided. This straightforward process only needs to be done one time to verify kisslink with your ISP.
If a popup does not appear on your device, please open up any browser and refresh any page. It should take you
directly to the login page to enter your credentials. For further support, please contact us at support@keewifi.com.
What is PPPoE? My Internet Service Provider (ISP) does not require a login process. How can I bypass this unnecessary
procedure?
PPPoE is a login protocol required by a select few number of modern ISPs to identify and verify its customers. The
五. 常见问题
在安装及使用过程中您也许会遇到以下问题
1. 连接问题
如何连接不方便移动的设备？
在不方便移动的设备上搜索KSLINK****网络，
并点击KSLINK****（不带密码）网络，15秒内按下禅按钮
，即可加入网
络（该功能一分钟内只能使用点击一次）。
台式电脑如何连接？
如果您的台式电脑没有无线网卡，您可以选择再买一台kisslink。通过无线扩展的方式与第一台连接后，再使用网线
与您的电脑连接，即可以让您的电脑接入网络；同时也增强了您家中WiFi的效果。
每次连网都需要“kiss认证”吗？
当然不。除非您用kisslink App为手机设置了时间限制。如果不是，则根本不需要每次都通过认证。
连接KSLINK网络后，配置网页没弹出怎么办？
如果您的手机是苹果手机，请打开飞行模式10秒钟并关闭，再尝试连接。请确保手机已经连上WiFi并重新尝试连接
KSLINK网络。如果您的手机不是苹果手机，请打开浏览器访问任意一个网址如www.abc.com，将引导您到配置界
面。如果以上办法均无效，请长按禅按钮，把路由器恢复到出厂配置，再进行尝试。
为什么停留在中继模式的配置页面却没有成功？
由于中继模式需要中继您家里原来的WiFi网络，所以请放置kisslink于您家主路由器的靠近位置，获得足够的WiFi信
号来进行中继和放大。放置较近后，您可以重新连接kisslink进入配置界面来进行中继配置。另外有部分其他厂商的
路由器存在WEP弱密码协议问题，请您确保您家主路由器使用WPA/WPA2密码协议。
为什么连网设备WiFi信号处有感叹号？
通常状况下，系统会自动向用户提示没有密码的网络（也就是您在界面上看到的感叹号）。实际上kisslink虽然没有
密码，但是基于物理层面的“kiss认证“为用户避免了被破解密码的危险，从而更加安全。
为什么路由器显示一直在配置，我尝试了各种办法也没有办法配置成功？
由于kisslink的创新性，我们测试过数千款路由器的兼容性，但对于很少的一些路由器可能会有遗漏。我们的
kisslink版本会不断更新以获得最好的兼容性，如果遇到中继配置失败，请将kisslink路由器通过网线连接到主路由
器的LAN口，手机下载App，通过App将路由器版本升级到最新版本再尝试一次，如果还是不行请联系我们换一台
新的kisslink。
① X密码：X密码位于kisslink底部标签上
② kiss认证：打开手机的网络设置页面，将手机轻触kisslink顶部的认证面板，再选择KSLINK****无线网络
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