User Manual for
HOT DRAFT®
8510 Miralani Dr.
San Diego, CA 92126
(888) 980 - 4810
support@kegco.com
d
17
TROUBLESHOOTING THE HOT DRAFT® TOWER
PROBLEM
Possible causes
Possible solutions
Display Off
The unit is not connected to a
power source.
-
Check electrical plug for proper connections.
-
Ensure circuit breaker is turned on.
Control Board failure.
-
Contact customer service.
Display wiring is disconnected or
improperly wired.
-
Check display wiring connections and ensure connections
are secure and properly wired as shown in the Electrical
Diagram (under section
Electrical Configuration
).
-
Ensure DIP Switches are correctly configured as shown in
section
Electrical Configuration
No Heat
(Display On)
Beverage flow is too low.
-
Increase the flow rate as shown under section
First Time
Flow Adjustment.
-
Increase gas pressure.
-
Clean the faucet as it may be clogged with debris.
The unit is set to either “Clean”
or “Purge” Mode
-
Exit out of “Clean” or “Purge” Mode through the main
screen (see
Navigating your Hot Draft
®
Tower
on page 9)
Failure in the Heating Element,
ECO, Triac, and/or Control Board.
-
Contact customer service.
Underheated/
Inconsistent
Beverage Pour
The unit is not supplied with
enough voltage.
-
Verify power supply voltage
-
Ensure DIP Switches are correctly configured as shown in
section
Electrical Configuration
Beverage flow is too high.
-
Decrease the flow rate as shown under section
First Time
Flow Adjustment
Inlet and/or outlet thermistor(s)
failure
-
Contact customer service.
Beverage is under-pressurized.
-
Adjust pressure to 25-35 PSI.
Beverage not
Pouring
The unit is not supplied with
enough voltage.
-
Verify power supply voltage
-
Ensure DIP Switches are correctly configured as shown in
section
Electrical Configuration
The Inlet Screen is clogged.
-
Remove and clean the Inlet Screen
The faucet is clogged.
-
Remove and clean the faucet.
Nitrogen Tank is empty
-
Check nitrogen tank and replace if necessary.
Solenoid Valve malfunction.
-
Contact customer service.
Control Board malfunction
-
Contact customer service.
Beverage Leaks
For Faucet leaks, shank coupling
nut is not fully tightened
-
Tighten shank coupling nut with a faucet wrench
For T-Splitter leaks, T-Splitter is
over- or under-tightened
-
Remove T-Splitter and ensure there is a neoprene washer
-
Tighten until hand-tight
For Beer Nut leaks, it is missing a
neoprene washer
-
Remove Beer Nut and ensure there is a neoprene washer
