20
Warning!
!
Customer Care
Guarantee
Kelda Showers guarantees this product against any
defect in materials or workmanship for the period of two
years from the date of purchase. To be covered by this
guarantee, service work must only be undertaken by
approved agents.
Not Covered by this Guarantee
Damage or defects arising from incorrect installation,
improper use or failure to maintain in accordance with the
instructions in this product manual, including the build-up
of lime-scale. Defects or damage if the product is taken
apart, repaired or modified by a person not authorised by
approved agents.
After-Sales Service
Our fully trained staff are ready to provide assistance,
should you experience any difficulty operating your
Kelda Showers equipment.
Spare Parts
All functional parts of Kelda Showers products are
available.
All spares are guaranteed for 12 months from date of
purchase.
Spares that have been supplied directly from us can be
returned within one month from date of purchase,
providing that they are in good order and the packaging is
unopened.
Note: returned spares will be subject to a 15% restocking
charge and authorisation must be obtained from Kelda
Showers before return.
Customer Care Policy
If within a short space of time of installation the product
does not function correctly, first check with the operation
and maintenance advice provided in this installation
guide to see if the difficulty can be overcome. Failing this,
contact your installer to make sure that the product has
been installed and commissioned in full accord with our
detailed installation instructions. If this does not resolve
the difficulty, please contact Kelda Showers, who will give
you every assistance.
•
The shower panel should not be installed in an outdoor environment, including sheltered areas,
as it may be very dangerous to leave it exposed to damp.
•
Do not use extensions or multiple sockets
•
The power cable must never be bent or dangerously compressed
Patents:
Patents granted and pending:
2454228
9173809
2675568
ZL201280009000.7
4146403
1692638PP/CN
1692638PP/US
1692638P/HK
1875355D/GB
1875355D/CTM
4135905
1714634P/HK
1714634PP/CN
1714634PP/US
2612790
1850858P/PCT
