If you still require service
If you have a problem, and the problem persists after you have
made the checks mentioned, contact your nearest
Electrolux approved Service Centre or the dealer you bought
the refrigerator from. Be ready to quote the model number, the
9-digit PNC and 8-digit serial number, which is stated on the
label inside the refrigerator compartment.
Door operation
Concern
What to do
Freezer door pops open.
This is normal and should re-close. This happens when the refrigerator door is
closed too quickly.
If the freezer door stays open, it indicates that the appliance needs to
be tilted backwards a little further. Refer to section “Installing your
new appliance”.
Self close not working.
Check if your appliance has self closing hinges as not all models do.
It indicates that the appliance needs to be tilted backwards a little further. Refer to
section “Installing your new appliance”.
Door not sealing properly.
Ensure there is nothing that is preventing the door from closing such as appliance
contents or items placed near the appliance.
Ensure that the crisper/freezer bin is closed completely. Refit if required as referred
to in the section "Using your refrigerator".
Ensure the appliance is set up as per recommendations.
Door difficult to open and close.
If the door is difficult to open just after you have closed it this is due to the
pressure equalising, the door will open normally after a few minutes.
Troubleshooting
13
Troubleshooting
