10
Before You Call
Problem
Cause
Correction
SOUND AND NOISE (cont.)
Popping or cracking
sound when com-
pressor comes on.
Metal parts undergo expan-
•
sion and contraction, as in hot
water pipes.
This is normal. Sound will level off or disappear as
•
freezer continues to run.
Bubbling or gurgling
sound, like water
boiling.
Refrigerant (used to cool
•
freezer) is circulating
throughout the system.
This is normal.
•
vibrating or rattling
noise.
Freezer is not level. It rocks
•
on the floor when it is moved
slightly.
Floor is uneven or weak.
•
Freezer rocks on floor when it
is moved slightly.
Freezer is touching the wall.
•
Level the unit. Refer to “”Leveling”” in the
•
Installa-
tion
Section.
Ensure floor can adequately support freezer. Level
•
the freezer by putting wood or metal shims under
part of the freezer.
Relevel the freezer or move freezer slightly. Refer to
•
“Leveling” in the
Installation
Section.
WATER/MOISTURE/FROST INSIDE FREEZER
Moisture collects
on inside of freezer
walls.
Weather is hot and humid.
•
Lid may not be seating prop-
•
erly.
Lid is opened too often or too
•
long.
The rate of frost buildup and internal sweating
•
increases. This is normal.
See
•
“lID PROBlEMS”
.
Open lid less often.
•
WATER/MOISTURE/FROST OUTSIDE FREEZER
Moisture collects on
outside of freezer.
Lid may not be seating prop-
•
erly, causing cold air from
inside freezer to meet warm
air from outside.
See
•
“lID PROBlEMS”
.
ODOR IN FREEZER
Odors in freezer.
Interior needs to be clean.
•
Foods with strong odors are in
•
the freezer.
Clean interior with sponge, warm water, and baking
•
soda.
Cover the food tightly.
•
lID PROBlEMS
lid will not close
Freezer is not level. It rocks
•
on the floor when it is moved
slightly.
Floor is uneven or weak.
•
Freezer rocks on floor when it
is moved slightly.
This condition can force the cabinet out of square
•
and misalign the lid. Refer to “Leveling” in the
In-
stallation
Section.
Level the floor by using wood or metal shims under
•
the freezer or brace floor supporting the freezer.
POWER AvAIlABlE lIGHT IS NOT ON
Power Available
light is not on.
LED may be burned out.
•
No electric current is reaching
•
the freezer.
Contact a qualified serviceman.
•
See
•
“Freezer does not run”
in the
“RUNNING OF
FREEZER”
Section.
