TROUBLESHOOTING
Before calling for service, try the suggestions below to see whether you can solve your
problem without outside help.
PROBLEMS
CHECK POINT SOLUTIONS
Dehumidifier does not
work when pressing
the POWER ON
button.
Is the power cord plugged into
a grounded 3-prong outlet?
Is BUCKET FULL light on?
Does BUCKET FULL light
appear after emptying the
water bucket?
Plug the power cord securely into a
grounded 3-prong outlet.
Empty the water bucket and
re-install.
Check the float switch to make sure
it is free and not obstructed.
Dehumidifier is
operating, but the
dehumidification
function does not
work.
Is the compressor running as
well as the fan?
Is there frost on the coils?
The unit may be in the defrost
mode. The fan is running but not the
compressor. The unit will return to
dehumidification automatically.
Loud noise and/
or vibration during
operation.
Is the unit on a level surface?
Move the unit to a level surface.
Sounds.
Sounds like flowing water
during and after operation.
It makes a pinging sound.
This is the normal sound of the
refrigerant flowing through the coils.
Normal sound of expansion and
contraction caused by temperature
changes.
Dehumidification
function is inefficient
Are the filters and grills dirty?
Is indoor temperature under
65°F?
Clean the SIDE GRILL and AIR
FILTER.
Unit does not operate efficiently
below 65°F.
Unit is discharging
warm air.
Normal: Compressor and electric
motor discharge nominal heat.
Water does not drain
through hose.
Check the DRAIN CONNEC
-
TOR. Is it installed correctly?
Check the drain hose for
kinks or obstructions.
Is PUMP light on?
Re-install drain hose according
to this manual.
Flatten the hose or remove block
-
age.
Turn on the pump.
Water does not drain
through garden hose.
Check the DRAIN CON
-
NECTOR making sure it is
installed securely.
Check the garden hose for
tangles or folds.
Re-install it according to this manual.
Flatten the hose or remove block
-
age.
Water does not drain
through pump drain
hose.
Check the connecting hose
for tangles or folds.
Does pump display light
appear?
Re-install drain hose according to
this manual.
Flatten the hose or remove blockage.
Turn on the pump.
10
