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Warranty Information

KENMORE LIMITED WARRANTY

FOR ONE YEAR from the date of sale this appliance is warranted against defects in 
material or workmanship when it is installed, operated and maintained according to all 
supplied instructions. 
WITH PROOF OF SALE, a defective product will receive free repair or replacement at 
option of seller. To arrange for warranty service, call 1-800-4-MY-HOME

®

If this appliance is ever used for other than private family purposes, this warranty applies 
for only 90 days from sale date in the United States, and is void in Canada.

This warranty covers ONLY defects in material and workmanship, and 

will NOT pay for:

1.  Expendable items that can wear out from normal use, including but not limited to 

filters, belts, bags and screw-in base light bulbs. 

2.  A service technician to instruct the user in correct product installation, operation 

 

or maintenance. 

3.  A service technician to clean or maintain this product. 
4.  Damage to or failure of this product if it is not installed, operated or maintained 

according to all instructions supplied with the product. 

5.  Damage to or failure of this product resulting from accident, abuse, misuse or use 

for other than its intended purpose. 

6.  Damage to or failure of this product caused by the use of detergents, cleaners, 

chemicals or utensils other than those recommended in all instructions supplied with 
the product. 

7.  Damage to or failure of parts or systems resulting from unauthorized modifications 

made to this product.

Disclaimer of implied warranties; limitation of remedies

Customer’s sole and exclusive remedy under this limited warranty shall be product repair as 
provided herein. Implied warranties, including warranties of merchantability or fitness for 
a particular purpose, are limited to one year or the shortest period allowed by law. Sears 
shall not be liable for incidental or consequential damages. Some states and provinces do 
not allow the exclusion or limitation of incidental or consequential damages, or limitation 
on the duration of implied warranties of merchantability or fitness, so these exclusions or 
limitations may not apply to you.
This warranty applies only while this appliance is used in the United States or Canada*.
This warranty gives you specific legal rights, and you may also have other rights which vary 
from state to state.
* In-home repair service is not available in all Canadian geographical areas, nor will this 
warranty cover user or servicer travel and transportation expenses if this product is located in a 
remote area (as defined by Sears Canada Inc.) where an authorized servicer is not available.

Sears Brands Management Corporation, Hoffman Estates, IL 60179

Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3

Summary of Contents for 253.12402

Page 1: ...sh Español Français P N 297415701 1403 Sears Brands Management Corporation Hoffman Estates IL 60179 U S A www kenmore com www sears com Sears Canada Inc Toronto Ontario Canada M5B 2C3 www sears ca Kenmore Freezer Congelador Congélateur Models Modelos Modèles 253 12502 12702 12402 ...

Page 2: ...e read and save these instructions This Use Care Guide provides specific operating instructions for your model Use your unit only as instructed in this guide These instructions are not meant to cover every possible condition and situation that may occur Common sense and caution must be practiced when installing operating and maintaining any appliance Please record your model and serial numbers bel...

Page 3: ...om the carton Staples can cause severe cuts and also destroy finishes if they come in contact with other appliances or furniture Child Safety Destroy or recycle the carton plastic bags and any exterior wrapping material immediately after the unit is unpacked Children should never use these items to play Cartons covered with rugs bedspreads plastic sheets or stretch wrap may become airtight chamber...

Page 4: ...rdance with local codes and ordinances Consult a qualified electrician Do not use an extension cord or adapter plug Immediately repair or replace any power cord that becomes frayed or damaged Never unplug the appliance by pulling on the power cord Always grip the plug firmly and pull straight out from the receptacle to prevent damaging the power cord Unplug the appliance before cleaning and before...

Page 5: ...se of detergents cleaners chemicals or utensils other than those recommended in all instructions supplied with the product 7 Damage to or failure of parts or systems resulting from unauthorized modifications made to this product Disclaimer of implied warranties limitation of remedies Customer s sole and exclusive remedy under this limited warranty shall be product repair as provided herein Implied...

Page 6: ... help by phone we call it Rapid Resolution phone support from a Sears representative on all products Think of us as a talking owner s manual Power surge protection against electrical damage due to power fluctuations 250 Food Loss Protection annually for any food spoilage that is the result of mechanical failure of any covered refrigerator or freezer Rental reimbursement if repair of your covered p...

Page 7: ...esive labels Any glue left from the tape can be removed with a mixture of warm water and mild detergent or touch the residue with the sticky side of tape already removed Do not remove the serial plate Installation Choose a place that is near a grounded electrical outlet Do Not use an extension cord or an adapter plug For the most efficient operation the freezer should be located where surrounding ...

Page 8: ...nly three pounds of fresh food per cubic foot of freezer space at one time Distribute packages to be frozen evenly throughout the freezer It is not necessary to turn the control knob to a colder setting while freezing food Temperature Control The temperature control is located inside the freezer on upright models and on the front exterior wall on chest models The temperature is factory preset to p...

Page 9: ...nt tubing may occur Tubing damage may allow flammable refrigerant gas leakage which can result in personal injury Care Cleaning It is important to defrost and clean the freezer when to inch of frost has accumulated Frost may tend to accumulate faster on the upper part of the freezer due to warm moist air entering the freezer when the door is opened Remove food and leave the door open when defrosti...

Page 10: ...s glazed and hard fill deep pans with hot water and place them on the freezer bottom Close the freezer lid Frost should soften in about fifteen 15 minutes Repeat this procedure if necessary Cleaning the Inside After defrosting wash inside surfaces of the freezer with a solution of two tablespoons of baking soda in one quart 1 1 liters warm water Rinse and dry Wring excess water out of the sponge o...

Page 11: ...ent movement Also protect outside of freezer with a blanket or similar item If a power failure occurs frozen foods will stay frozen for at least 24 hours if the freezer is kept closed If the power failure continues pack seven or eight pounds of dry ice into the freezer every 24 hours Look in the Yellow Pages under Dry Ice Dairies or Ice Cream manufacturers for local dry ice suppliers Always wear g...

Page 12: ...es it to run more Open doors less often See LID PROBLEMS in Before You Call Section Turn control knob to a warmer setting Allow several hours for the temperature to stabilize Clean or change gasket Leaks in the door seal will cause freezer to run longer in order to maintain desired temperature Interior Freezer tem perature is too cold Temperature Control is set too low Turn the control to a warmer...

Page 13: ...freezer slightly Refer to Leveling in the First Steps Section WATER MOISTURE FROST INSIDE FREEZER Moisture forms on inside freezer walls Weather is hot and humid which increases internal rate of frost build up Door may not be seating properly Door is kept open too long or is opened too frequently This is normal See LID PROBLEMS in Before You Call Section Open the door less often WATER MOISTURE FRO...

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