11
Before You Call
CONCERN
POTENTIAL CAUSE
COMMON SOLUTION
SOUND AND NOISE
Louder sound levels
whenever freezer is on.
•
Modern freezers have
increased storage
capacity and more
stable temperatures.
They require a high
efficiency compressor.
•
This is normal. When the surrounding noise
level is low, you might hear the compressor
running while it cools the interior.
Longer sound levels
when compressor
comes on.
• Freezer operates
at higher pressures
during the start of the
ON cycle.
•
This is normal. Sound will level off or
disappear as freezer continues to run.
Popping or cracking
sound when compres-
sor comes on.
• Metal parts undergo
expansion and
contraction, as in hot
water pipes.
•
This is normal. Sound will level off or
disappear as freezer continues to run.
Bubbling or
gurgling sound, like
water boiling.
•
Refrigerant (used
to cool freezer) is
circulating throughout
the system.
•
This is normal.
Vibrating or
rattling noise.
•
Freezer is not level. It
rocks on the floor when
it is moved slightly.
•
Floor is uneven or
weak. Freezer rocks
on floor when it is
moved slightly.
•
Freezer is touching
the wall.
•
Level the unit. Refer to “Leveling” in the
First
Steps
section.
•
Ensure floor can adequately support freezer.
•
Move freezer slightly. Refer to “Leveling” in the
First Steps
section after moving if necessary.
WATER/MOISTURE/FROST INSIDE FREEZER
Moisture forms on
inside of freezer.
•
Weather is hot
and humid.
•
Lid may not be
seating properly.
•
Lid is opened too
often or too long.
•
The rate of frost buildup and internal
sweating increases. This is normal.
• See
LID PROBLEMS
in
Before You Call
Section.
•
Open lid less often.
ODOR IN FREEZER
Odors in freezer
•
Interior needs to
be cleaned.
• Foods with strong odors
are in the freezer.
•
Clean interior with sponge, warm water, and
baking soda.
•
Cover the food tightly.
LID PROBLEMS
Lid will not close.
•
Freezer is not level.
It rocks on the floor
when it is moved
slightly.
•
Floor is uneven or
weak. Freezer rocks
on the floor when it is
moved slightly.
•
This condition can force the cabinet out
of square and misalign the lid. Refer to
“Leveling” in the
First Steps
section.
•
Level the freezer by using leveling legs or
brace floor supporting the freezer.
