Master Protection Agreements
Congratulations on making a smart purchase. Your new Kenmore® product is designed and manufactured for
years of dependable operation. But like all products, it may require preventive maintenance or repair from
time to time. That is when having a Master Protection Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your new product. Here is what the Agreement*
includes:
Parts and labor
needed to help keep products operating properly
under normal use
, not just defects. Our
coverage goes
well beyond the product warranty
. No deductibles, no functional failure excluded from
coverage—
real protection
.
Expert service
by a force of more than
10,000 authorized Sears service technicians
, which means
someone you can trust will be working on your product.
Unlimited service calls and nationwide service
, as often as you want us, whenever you want us.
“No-lemon” guarantee
– replacement of your covered product if four or more product failures occur within
twelve months.
Product replacement
if your covered product can’t be fixed.
Annual Preventive Maintenance Check
at your request – no extra charge.
Fast help by phone
– we call it
Rapid Resolution
– phone support from a Sears representative on all
products. Think of us as a “talking owner’s manual.”
Power surge protection
against electrical damage due to power fluctuations.
$250 Food Loss Protection
annually for any food spoilage that is the result of mechanical failure of any
covered refrigerator or freezer.
Rental reimbursement
if repair of your covered product takes longer than promised.
10% discount
off the regular price of any non-covered repair service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can
call anytime day or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product
warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty
period expires. Purchase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and additional information in the U.S.A. call
1-800-827-6655.
* Coverage in Canada varies on some items. For full details call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage door openers, water heaters, and other major
home items, in the U.S.A. or Canada call
1-800-4-MY-HOME®.
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