26
Problem
Possible Causes
Solutions
Nothing will
operate
Power supply cord is unplugged
Plug into a grounded 3 prong outlet.
ENERGY SAVE is active
and the display is blank
Press any keypad on the control to display the time of day. See the
“Electronic Oven Controls” section for more information.
Household fuse is blown or a circuit
breaker is tripped
Replace the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
Main or regulator gas shut-off valve
is in the Off position
See the Installation Instructions.
The range is improperly connected
to the gas supply
Contact a trained repair specialist, or see Installation Instructions.
Surface burners
will not operate
The control knob is not set correctly Push in knob before turning to a setting.
Air in the gas lines
If this is the first time the surface burners have been used, turn on
any one of the surface burner knobs to release air from the gas lines.
Clogged burner ports
See the “Sealed Surface Burners” section.
Surface burner
flames are uneven,
yellow, and/or
noisy
Clogged burner ports
See the “Sealed Surface Burners” section.
Burner caps positioned improperly
See the “Sealed Surface Burners” section.
Range converted improperly
If propane gas is being used, contact a service technician.
See the back cover for more information.
Excessive heat
around cookware
on cooktop
Cookware and flame are not
matched
The cookware should be centered above the burner with the bottom
sitting level on the grate. The flame should be adjusted so that it
does not extend up the sides of the pan.
Cooktop cooking
results not
what expected
Improper cookware
Ideal cookware should have a flat bottom, straight sides, and a
well-fitting lid, and the material should be of a medium-to-heavy
thickness.
Control knob set to incorrect heat
level
See the “Cooktop Use” section.
Range is not level
Level the range. See the Installation Instructions.
Oven will not
operate
Air in the gas lines
If this is the first time the oven has been used, turn on any one of the
surface burner knobs to release air from the gas lines.
Oven control lockout is on
Press and hold START for 3 seconds to unlock.
Control is in Demo mode
Demo mode will deactivate all oven elements. See “Demo Mode” in
the “Electronic Oven Controls” section.
Electronic oven control set
incorrectly
See the “Electronic Oven Controls” section.
TROUBLESHOOTING
CHECK THESE POINTS TO HELP SAVE YOU TIME AND MONEY.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
Summary of Contents for 664.4278 Series
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