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TROUBLESHOOTING GUIDE

36

TEMPERATURE IS TOO WARM OR THERE IS INTERIOR MOISTURE BUILDUP

Check if… Then…

The air vents are blocked. Cold air circulates from
the freezer to the fresh food section and back
again through air vents in the wall dividing the two
sections.

The doors are opened often.

The control is not set correctly for the surrounding
conditions. 

A large amount of food has just been added to the
refrigerator or freezer. 

The food is not packaged correctly. 

The doors are not closing completely. 

The weather is humid. 

A self-defrost cycle was completed.

Locate air vents by using your hand to sense airflow and move
all packages that block vents and restrict airflow. 

When the door is opened, warm humid air is allowed into the
refrigerator. The more the door is opened, the faster the
humidity builds up, and the more warm air the refrigerator must
cool. In order to keep the refrigerator cool, try to get everything
you need out of the refrigerator at once, keep food organized
so it is easy to find and close the door as soon as the food is
removed.

Refer to the 

Setting the Controls

section on page 18.

Wait 24 hours for temperatures to stabilize or even out. If the
temperature is too cold or too warm, move the dial one
number at a time.

Adding food warms the refrigerator. It can take a few hours for
the refrigerator to return to normal temperature.

Wrap food tightly and wipe off damp containers prior to storing
in the refrigerator to avoid moisture accumulation. 
If necessary, repackage food according to the guidelines in the

Food Storage Guide

section on page 20.

See 

Doors will not close completely

on page 34.

In humid weather, air carries moisture into refrigerator when
doors are opened.

It is normal for droplets to form on the back wall after the
refrigerator self-defrosts.

THE DOORS ARE DIFFICULT TO OPEN

Check if… Then…

The gaskets are dirty or sticky. 

The door is reopened within a short time after
having been opened.

Clean gaskets and the surfaces that they touch. Rub a thin
coat of appliance polish or kitchen wax on the gaskets after
cleaning.

When you open the door, warmer air enters the refrigerator.
As the warm air cools, it can create a vacuum. If the door is
hard to open, wait 5 minutes to allow the air pressure to
equalize, then see if it opens more easily.

Summary of Contents for 7878

Page 1: ...OR Use Care Guide 2 CONGELADOR INFERIOR REFRIGERADOR Guía para el Uso y Cuidado 40 CONGÉLATEUR INFÉRIEUR RÉFRIGÉRATEUR Guide d Utilisation et d Entretien 78 MFL37933531 Printed in Korea www sears com www sears ca Sears Roebuck and Co Hoffman Estates IL 60179 U S A Sears Canada Inc Toronto Ontario Canada M5B 2B8 ...

Page 2: ...e to or failure of this product resulting from accident abuse misuse or use for other than its intended purpose 6 Damage to or failure of this product caused by the use of detergents cleaners chemicals or utensils other than those recommended in all instructions supplied with the product 7 Damage to or failure of parts or systems resulting from unauthorized modifications made to this product Discl...

Page 3: ...r fluctuations 250 Food Loss Protection annually for any food spoilage that is the result of mechanical failure of any covered refrigerator or freezer Rental reimbursement if repair of your covered product takes longer than promised 10 discount off the regular price of any non covered repair service and related installed parts Once you purchase the Agreement a simple phone call is all that it take...

Page 4: ...sarily small Be careful closing doors when children are in the area Unplug your refrigerator before cleaning or making any repairs NOTE We strongly recommend that any servicing be performed by a qualified individual Before replacing a burned out light bulb unplug the refrigerator or turn off power at the circuit breaker or fuse box in order to avoid contact with a live wire filament A burned out l...

Page 5: ...e of potential safety hazards under certain conditions we strongly recommend against the use of an extension cord However if you still elect to use an extension cord it is absolutely necessary that it be a UL listed USA 3 wire grounding type appliance extension cord having a grounding type plug and outlet and that the electrical rating of the cord be 15 amperes minimum and 120 volts Use of an exte...

Page 6: ...de N Serve p 23 Extra Ice Bin p 24 Dairy Bin p 23 Egg Box p 23 Bottle Holder 795 7878 Model Only p 22 Divider p 24 A B G H E I J L M K C D N F Use this page to become more familiar with the parts and features Page references are included for your convenience NOTE This guide covers several different models The refrigerator you have purchased may have some or all of the items listed below The locati...

Page 7: ...by tipping the cabinet slightly Turn the leveling legs clockwise to raise the unit counterclockwise to lower it 2 Install this appliance in an area where the temperature is between 55 F 13 C and 110 F 43 C If the temperature around the appliance is too low or high cooling ability may be adversely affected 3 Allow the clearance of at least 2 inch from the top and 0 125 inch from the side walls for ...

Page 8: ... 1 4 Allen wrench 2 Removing Freezer Drawer Handle Loosen the set screws located on the lower side of the handle with a 3 32 2 5mm Allen wrench and remove the handle NOTE If the handle mounting fasteners need to be tightened or removed use a 1 4 Allen wrench Mounting Fasteners Set Screw Allen Wrench NOTE It is ALWAYS recommended to remove the refrigerator doors when it is necessary to move the ref...

Page 9: ... the set screws with a 3 32 2 5mm Allen wrench NOTE If the handle mounting fasteners need to be tightened or removed use a 1 4 Allen wrench 2 Replacing Freezer Drawer Handle Place the handle on the door by adjusting handle footprints to fit mounting fastners and tighten the set screws on the bottom of the handle with a 3 32 2 5mm Allen wrench NOTE If the handle mounting fasteners need to be tighte...

Page 10: ...h 8 w w CAUTION When lifting the hinge free of the latch be careful that the door does not fall forward 7 Lift the door from the middle hinge pin and remove the door 8 Place the door inside facing up on a nonscratching surface To remove the right refrigerator door 1 Open the door Remove the top hinge cover screw 1 Lift up the cover 2 2 Remove the cover 3 Disconnect the wire harness 3 4 Rotate the ...

Page 11: ...p hinge 7 over hinge lever latch 8 and into place Rotate lever 6 clockwise to secure hinge 3 Install the grounding screw 5 and connect the three wire harnesses 4 4 Push the water supply tube into the hole on the top case and pull it out on the backplate 5 Insert the water supply tube 3 into the connector tube until you see only one scale mark Fully insert the tube over 5 8 15 mm 6 Hook tab on door...

Page 12: ... the floor or hurt your feet with the sharp edges on the hinge side Removing Pullout Drawer Top Drawer 1 To remove the freezer drawer pull the drawer open to full extension Remove the wire bin and ice bin by lifting the basket basket from the rail system 2 Remove the screws of the rail on both sides 3 With both hands hold both sides of the door and pull it up to separate it from the rails 4 With b...

Page 13: ...full extension Remove the lower DuraBase basket by lifting the basket from the rail system 2 Remove the screws of the rail on both sides 3 With both hands hold both sides of the door and pull it up to separate it from the rails 4 With both hands hold the center bar and push it in to allow both rails to slide in simultaneously w w CAUTION DO NOT ATTEMPT TO REMOVE THE MULLION BETWEEN THE TWO DRAWERS...

Page 14: ...DO NOT allow them to play inside of the freezer drawer DO NOT step or sit on the freezer drawer Reinstalling Pullout Drawer Top Drawer 1 To reinstall the freezer drawer hold the center bar with both hands and pull it out until both rails are fully extended 2 Hook door supports 1 into rail tabs 2 3 Lower door into final position and tighten the screws 3 Make sure you have a right rail cover for eac...

Page 15: ...lay inside of the freezer drawer DO NOT step or sit on the freezer drawer Reinstalling Pullout Drawer Bottom drawer 1 To reinstall the freezer drawer hold the center bar with both hands and pull it out until both rails are fully extended 2 Hook door supports 1 into rail tabs 2 3 Lower door into final position and tighten the screws 3 Make sure you have a right rail cover for each side 4 With the d...

Page 16: ...ing legs This makes it easier to adjust the legs 3 Open both doors again and check to make sure that they close easily If not tilt the refrigerator slightly more to the rear by turning both leveling legs clockwise It may take several more turns and you should turn both leveling legs the same amount 4 Re adjust if necessary 5 Replace the base cover NOTE Your new refrigerator is uniquely designed wi...

Page 17: ...oes not work Filter Filter Reset When the FILTER RESET indicator light turns on you have to change the water filter Press the FILTER RESET button for 3 seconds to turn the indicator light off You need to change the water filter approximately every 6 months Light Light Sensor If the light is set Auto mode dispenser light will automatically turn on and off according to the brightness of room detecte...

Page 18: ... will freeze food in the refrigerator compartment This could also cause the icemaker to not produce ice NOTE If the On Off switch on the icemaker is set to Off for an extended time the ice compartment will gradually warm up to the temperature of the refrigerator compartment To prevent ice cubes from melting and leaking from the dispenser ALWAYS empty the ice bin when the icemaker is set to Off for...

Page 19: ... Very cold room temperature Compressor doesn t cycle often enough Heavy ice usage Air vents blocked by items REFRIGERATOR section too cold Controls not set correctly for your conditions FREEZER section too cold Controls not set correctly for your conditions Set REFRIGERATOR control one degree lower C or two degrees lower F wait 24 hours then re check Set FREEZER control one degree lower C or two d...

Page 20: ... will not quick freeze any large quantity of food Do not put more unfrozen food into the freezer than will freeze within 24 hours no more than 2 to 3 lbs of food per cubic foot of freezer space Leave enough space in the freezer for air to circulate around packages Be careful to leave enough room at the front so the door can close tightly Storage times will vary according to the quality and type of...

Page 21: ...lves are heavy Use special care when removing them to avoid dropping them Adjusting Shelves Remove shelves from the shipping position and replace shelves in the position you want To remove a shelf Tilt up the front of the shelf Lift up the back and pull out the shelf To reinstall a shelf Tilt up the front of the shelf and guide the shelf hooks into the slots at a desired height Then lower the fron...

Page 22: ...e used for large party trays deli items or beverages but this drawer can t be used for vegetable Controls The control regulates the air temperature in the drawer Set control level to COLD to provide normal refrigerator temperature Use the COLDER setting for meats or other deli items NOTE Cold air directed to the Glide N Serve can decrease refrigerator temperature Refrigerator control may need to b...

Page 23: ...or pets to crawl inside To prevent accidental child and pet entrapment or suffocation risk DO NOT allow them to play inside of drawer USING YOUR REFRIGERATOR 24 Drawer AIRFLOW In order to ensure proper temperatures air must flow between the refrigerator and freezer sections Arrow in figure indicates air vent locations and direction of airflow Do not block any of the cool air vents with food packag...

Page 24: ...h the hole Rotate the knob of the cartridge counter clockwise Pull out the filter cartridge 2 Replace with a new cartridge Take the new cartridge out of its packaging and remove protective cover from the o rings With cartridge knob in the vertical position push the new filter cartridge into the cover until it stops Push the filter in firmly and turn it clockwise about 1 4 turn You will hear it sna...

Page 25: ...es not scratch the surfaces of the refrigerator w w CAUTION While cleaning the inside DO NOT spray water on surfaces DOOR LINERS AND GASKETS Do not use cleaning waxes concentrated detergents bleaches or cleaners containing petroleum on plastic refrigerator parts PLASTIC PARTS covers and panels Do not use window sprays abrasive cleansers or flammable fluids These can scratch or damage the material ...

Page 26: ...od from the refrigerator 2 Depending on your model set the thermostat control refrigerator control to OFF See the Setting the Controls section 3 Clean refrigerator wipe it and dry well 4 Tape rubber or wood blocks to the tops of both doors to prop them open far enough for air to get in This stops odor and mold from building up WHEN YOU MOVE When you are moving your refrigerator to a new home follo...

Page 27: ...t the switch to ON I You can regulate the cube size by pressing the Cube Size Select Button NOTE It is normal that a noise is produced when ice drops into the ice storage bin Even when the water pipe is not connected and the Ice Maker is turned on the water valve operates The noise is generated because the water pipe is not connected which does not mean the icemaker is defective NOTE Raising the a...

Page 28: ...from dispensing To avoid personal injury keep hands out of the ice door and passage Never remove the icemaker cover If you find ice or water dispensed unexpectedly turn off the water supply and contact a Sears Service Center Call 1 800 4 MY HOME 24 hours a day 365 days a year and select the option to locate an authorized servicer WHEN YOU SHOULD SET THE ICEMAKER POWER SWITCH TO O OFF When the wate...

Page 29: ...ower drill 1 2 or adjustable wrench Straight and Phillips blade screwdriver Two 1 4 outer diameter compression nuts and 2 ferrules sleeves to connect the copper tubing to the shutoff valve and the refrigerator water valve If your existing copper water line has a flared fitting at the end you will need an adapter available at plumbing supply stores to connect the water line to the refrigerator OR y...

Page 30: ...o 3 turns of about 10 diameter to allow the refrigerator to move out from the wall after installation 7 CONNECT THE TUBING TO THE VALVE Place the compression nut and ferrule sleeve for copper tubing onto the end of the tubing and connect it to the shutoff valve Make sure the tubing is fully inserted into the valve Tighten the compression nut securely NOTE Commonwealth of Massachusetts Plumbing Cod...

Page 31: ... dripping occurs at water line connections 10 TURN THE WATER ON AT THE SHUTOFF VALVE Tighten any connections that leak Reattach the compressor compartment access cover 11 PLUG IN THE REFRIGERATOR Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall Push the refrigerator back to the wall 12 START THE ICEMAKER Set the icemaker power switch t...

Page 32: ... a sizzling sound You may hear air being forced over the condenser by the condenser fan You may hear water running into the drain pan during the defrost cycle You may hear noise from the freezer icing fan on the left side of the refrigerator when the door is open REFRIGERATOR DOES NOT OPERATE Check if Then The power supply cord is unplugged A household fuse has blown or circuit breaker tripped The...

Page 33: ...ings section on page 20 Push the doors firmly shut If they will not shut all the way see Doors will not close completely below This prevents air transfer and makes the motor work harder Clean the condenser coils Refer to the Care and Cleaning section on pages 26 27 DOORS WILL NOT CLOSE COMPLETELY Check if Then The refrigerator is not level Food packages are blocking the door open The ice bin crisp...

Page 34: ...efrosting It is more humid than normal The water will evaporate It is normal for water to drip into the defrost pan Expect that the water in the defrost pan will take longer to evaporate This is normal when it is hot or humid THE ICEMAKER IS NOT PRODUCING ICE OR ICE CUBES ARE FREEZING TOO SLOWLY Check if Then The freezer temperature is cold enough to produce ice Door left open Wait 24 hours after ...

Page 35: ...ood is removed Refer to the Setting the Controls section on page 18 Wait 24 hours for temperatures to stabilize or even out If the temperature is too cold or too warm move the dial one number at a time Adding food warms the refrigerator It can take a few hours for the refrigerator to return to normal temperature Wrap food tightly and wipe off damp containers prior to storing in the refrigerator to...

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