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TROUBLESHOOTING GUIDE

Problem

Possible Causes

Solutions

Ice has bad taste or 

odor.

Water supply contains minerals such 

as sulfur.

A water filter may need to be installed to eliminate 

taste and odor problems. 

NOTE: 

In some cases, a filter may not help. It may not 

be possible to remove all minerals / odor / taste in all 

water supplies.

Icemaker was recently installed.

Discard the first few batches of ice to avoid discolored 

or bad tasting ice.

Ice has been stored for too long.

Ice that has been stored for too long will shrink, 

become cloudy, and may develop a stale taste. Throw 

away old ice and make a new supply.

The food has not been stored 

properly in either compartment.

Rewrap the food. Odors may migrate to the ice if 

food is not wrapped properly.

The interior of the refrigerator needs 

to be cleaned.

See the 

Care and Cleaning

 section for more 

information.

The ice storage bin needs to be 

cleaned.

Empty and wash the bin (discard old cubes). Make 

sure that the bin is completely dry before reinstalling 

it.

Dispensing warm 

water.

Refrigerator was recently installed.

Allow 24 hours after installation for the water storage 

tank to cool completely.

The water dispenser has been used 

recently and the storage tank was 

exhausted.

Depending on your specific model, the water storage 

capacity will range from approximately 20 to 30 oz. 

Dispenser has not been used for 

several hours.

If the dispenser has not been used for several hours, 

the first glass dispensed may be warm. Discard the 

first 10 oz.   

Refrigerator is connected to the hot 

water supply.

Make sure that the refrigerator is connected to a cold 

water pipe. 

WARNING:

 Connecting the refrigerator to a hot 

water line may damage the icemaker.

Water has bad taste 

or odor.

Water supply contains minerals such 

as sulfur.

A water filter may need to be installed to eliminate 

taste and odor problems.

Water filter has been exhausted.

It is recommended that you replace the water filter:

Approximately every 6 months.

• 

When the water filter indicator turns on.

• 

When the water dispenser output decreases. 

• 

When the ice cubes are smaller than normal.

• 

Refrigerator was recently installed.

Dispense 2.5 gallons of water (flush for approximately 

5 minutes) to remove trapped air and contaminants 

from the system. Do not dispense the entire 2.5 

gallon amount continuously. Depress and release the 

dispenser pad for cycles of 30 seconds ON and 60 

seconds OFF. 

Icemaker is making 

too much ice.

Icemaker shutoff (feeler arm) is 

obstructed.

Empty the ice bin. If your icemaker is equipped with 

an ice shutoff arm, make sure that the arm moves 

freely. Reinstall the ice bin and wait 24 hours to 

confirm proper operation.

ICE & WATER

47

Summary of Contents for 795.7259

Page 1: ...795 7259 MFL68680470 Rev 00_082917 ...

Page 2: ... Food Storage Guide 29 Refrigerator Section Water Dispenser 30 Refrigerator Shelves 31 Humidity Controlled Crisper 32 Temperature Controlled Pantry Drawer 32 Door Bin 32 Air Filter 33 Freezer Section 3 3 n i B e c I a r t x E Durabase 33 3 3 r e d i v i D e s a b a r u D Water Filter 34 36 Care And Cleaning 9 8 7 3 7 3 s p i T g n i n a e l C l a r e n e G Exterior 37 Inside Walls 37 37 s t e k s ...

Page 3: ...ance including discoloration or surface rust resulting from accident alteration abuse misuse or use for other than its intended purpose 7 Damage to or failure of this appliance including discoloration or surface rust caused by the use of detergents cleaners chemicals or utensils other than those recommended in all instructions supplied with the product 8 Damage to or failure of parts or systems re...

Page 4: ...d on an identification label located on the interior liner of the refrigerator compartment Have these items of information available whenever you contact Sears concerning your product Model No ___________________ Date of Purchase ___________________ Serial No ___________________ Save these instructions and attach your sales receipt for future reference ...

Page 5: ...hazards that can kill or hurt you or others or cause damage to the product All safety messages will be preceded by the safety alert symbol and the hazard signal word DANGER WARNING or CAUTION These words mean You will be killed or seriously injured if you do not follow instructions You can be killed or seriously injured if you do not follow instructions Indicates an imminently hazardous situation ...

Page 6: ...are getting rid of your old refrigerator please follow the instructions at right to help prevent accidents child entrapment and suffocation DO NOT touch the automatic ice making mechanism while the refrigerator is plugged in DO NOT refreeze frozen foods which have thawed completely The United States Department of Agriculture in Home and Garden Bulletin No 69 says You may safely refreeze frozen foo...

Page 7: ...nal responsibility and obligation to have it replaced with a properly grounded three prong wall outlet Electrical Shock Hazard FOR PERSONAL SAFETY this appliance must be properly grounded Have the wall outlet and the circuit checked by a qualified electrician to make sure the outlet is properly grounded If you are throwing away your old refrigerator make sure the refrigerant is removed for proper ...

Page 8: ...ations of the features shown below may not match your model A Refrigerator Light B Water Filter C Fixed Door Bins D Ice Comp artme nt Icemaker and Ice Bin E Extra Ice Bin F Articulat ing Mull ion G Water Tank Cover H Crisper I Pantry Drawer J Durabase Divider K Diagnostics Speaker L Refrigerator Shelves M Air Filter N Durabase O Door Bins P Dairy Bin Q Modular Door Bin C F A B O D G H I J K M Q C ...

Page 9: ...abrasive cleaners to remove tape or glue These products can damage the surface of your refrigerator Refrigerator shelves are installed in the shipping position Please reinstall shelves according to your individual storage needs Excessive Weight Hazard Use two or more people to move and install the refrigerator Failure to do so can result in back or other injury Excessive Weight Hazard Your refrige...

Page 10: ...t 24 inches 61 cm in front of the refrigerator to open the doors and at least 2 inches 5 08 cm between the back of the refrigerator and the wall PRIOR TO USE 1 Clean your refrigerator thoroughly and wipe off all dust that accumulated during shipping 2 Install accessories such as ice cube bin drawers shelves etc in their proper places They are packed together to prevent possible damage during shipm...

Page 11: ...n it is necessary to move the refrigerator through a narrow opening If it is necessary to remove the handles follow the directions below HOW TO REPLACE REFRIGERATOR DOOR HANDLE NOTE Handle appearance may vary from the illustrations on this page Replacing Refrigerator Door Handle Place the handle on the door by fitting the handle footprints over the mounting fasteners and tightening the set screws ...

Page 12: ...cated on the lower side of the handle with a in Allen wrench and remove the handle NOTE If the handle mounting fasteners need to be tightened or removed use a in Allen wrench NOTE Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow opening If it is necessary to remove the handles follow the directions below When assembling or disassembling the ha...

Page 13: ... part of the rear surface of the refrigerator Remove the ring in the joint area Hold the water supply connection and gently push the collet 1 to detach the water supply line 2 as shown 2 Remove the screw 1 from the hinge cover at the top of the refrigerator Lift the hook not visible located at the bottom of the front side of the cover 2 with a flat heat screwdriver 3 Remove the cover and pull out ...

Page 14: ... Lever Latch CAUTION When lifting the hinge free of the latch be careful that the door does not fall forward 4 Lift the door from the middle hinge pin and remove the door CAUTION Place the door inside facing up on a nonscratching surface Install the right side door first Assembling the Right Refrigerator Door 1 Make sure that the plastic sleeve is inserted in the bottom of the door Lower the door ...

Page 15: ...en the hinge Hinge Lever Latch 3 Connect all the wire harnesses 4 Push the water supply tube into the hole on the top case and pull it through the backplate 5 Hold the water supply connection and gently push in the collet 1 to connect the water supply line 2 as shown Insert the tube at least 5 8 inch 15 mm into the connector Insert the clip on the joint to fasten the tube in place Collet 6 Place t...

Page 16: ... injury NOTE In the following figures the Pullout Drawer located above the freezer drawer is not shown for clarity Pull the freezer drawer open to full extension Remove the basket and ice bin by lifting the basket from the rail system Remove the screws 1 from the rail on both sides With both hands grasp the sides of the freezer drawer and pull it up to separate it from the rails Push both rails to ...

Page 17: ...lt in back or other injury NOTE In the following figures the Pullout Drawer located above the freezer drawer is not shown for clarity CAUTION When you remove the freezer drawer do not hold the handle The handle may come off and it could cause personal injury Pull the drawer open to full extension Remove the Durabase basket 1 by lifting the basket from the rail system Remove the screws 2 on both the...

Page 18: ...il to full extended Hook door supports into rail tabs on both sides Lower freezer drawer into final postition and tighten the screws 3 With the freezer drawer pulled out to full extension insert the basket and ice bin in the rail assembly WARNING If the Durabase divider is removed there is enough open space for children or pets to crawl inside To prevent accidental child and pet entrapment or suff...

Page 19: ... so can result in back or other injury Pull out each rail to full extension Lower the door into its final position and tighten the screws 3 located on both sides With the drawer pulled out to full extension insert the Durabase basket 4 in the rail assembly Grasp the drawer on each side and hook drawer supports 1 into rail tabs 2 located on both sides 4 WARNING If the Durabase divider is removed the...

Page 20: ...ave to exert slight pressure on the doors to get them to close completely REFRIGERATOR INSTALLATION LEVELING AND DOOR ALIGNMENT Leveling After installing plug the refrigerator s power cord into a 3 prong grounded outlet and push the refrigerator into the final position Your refrigerator has two front leveling legs one on the right and one on the left Adjust the legs to alter the tilt from front to ...

Page 21: ...n milk or juice is as cold as you would like and when ice cream is firm If the temperature in either compartment is too cold or too warm change the setting one increment at a time Wait 24 hours for the change to stabilize before adjusting again The dispenser will dispense water cubed ice or crushed ice Press the appropriate icon of your choice 1 cubed ice 2 crushed ice 3 water When pressed the icon...

Page 22: ...or three seconds to turn the every 6 months icon light off Change the air filter approximately When power is initially connected to the refrigerator the Lock function is off If you want to activate the Lock function to lock other buttons press and hold the Control Lock button for three seconds or more The Control Lock button will illuminate and the Lock function is now enabled When the Lock functi...

Page 23: ...by letting you link with and manage your Kenmore Smart products on one app all from trusted brands from a smart phone tablet or computer This appliance is a connected ready appliance allowing you to remotely monitor and control it from your smart phone via the Kenmore Smart app To get started you will need the following Kenmore Elite Smart Appliance WI FI home router connected to the internet Smar...

Page 24: ...e This Use Care Guide contains information and instructions for operating your appliance from the appliance control panel For additional assistance visit http www kenmore com smart NOTE If no connection is made after five minutes the blinking SMART GRID button LED will turn off Smart Grid Operation Once connected and registered the appliance is capable of accepting a signal from your electrical co...

Page 25: ...ty to operate the equipment Open Source Software Notice To obtain the source code that is contained in this product under LGPL and other open source licenses visit http kenmore com opensource In addition to the source code all referred license terms warranty disclaimers and copyright notices are available for download FCC RF Radiation Exposure Statement This equipment complies with FCC radiation e...

Page 26: ...mpartment door is not closed tightly the cold air in the ice bin will freeze food in the refrigerator compartment This could also cause the icemaker to stop producing ice NOTE Emptying the ice bin is recommended if the icemaker ON OFF button on the control panel is set to OFF for an extended period of time 1 Pull or push the door handle to open or close the ice compartment 2 To remove the in door ...

Page 27: ...ps when the in door ice bin is full When full the in door ice bin holds approximately 6 to 8 12 16 oz or 340 455 cc glasses of ice Foreign substances or frost on the auto shutoff feeler arm can interrupt ice production Make sure the feeler arm is clean at all times for proper operation To increase ice production use the Accela Ice function This function increases both ice making and freezing capab...

Page 28: ...s at a proper distance from the ice outlet A glass held too close to the outlet may prevent ice from dispensing To avoid personal injury keep hands out of the ice door and passage Never remove the dispenser cover If ice or water dispenses unexpectedly turn off the water supply and contact Sears Home Service in the U S A at 1 844 553 6667 and in Canada at 1 800 469 4663 When the water supply will b...

Page 29: ...ith tight fitting lids Straight sided canning freezing jars Heavy duty aluminum foil Plastic coated paper Non permeable plastic wraps Specified freezer grade self sealing plastic bags Follow package or container instructions for proper freezing methods Do not use Bread wrappers Non polyethylene plastic containers Containers without tight lids Wax paper or wax coated freezer wrap Thin semi permeabl...

Page 30: ...ns on when the dispenser pad is engaged WARNING Do not put your fingers up the ice chute opening Doing so can result in severe injury CAUTION Do not dispense ice into fine china or crystal glasses China or crystal can break Some dripping may occur after dispensing Hold your cup beneath the dispenser for a few seconds after dispensing to catch all of the drops Push Dispenser Switch ...

Page 31: ...em you want easier Doing so will also reduce the amount of time the refrigerator door is open which will save energy IMPORTANT Do not clean glass shelves with warm water while they are cold Shelves may break if exposed to sudden temperature changes or impact NOTE Glass shelves are heavy Use special care when removing them Adjusting Shelves Cantilever Remove shelves from the shipping position and r...

Page 32: ...sper or drawer into the frame and push it back into place Crisper Cover To remove lift the front of the cover up until it detaches from the back wall of the cabinet then pull it out USING YOUR REFRIGERATOR 32 FRUIT VEGETABLES FRUIT VEGETABLES TEMPERATURE CONTROLLED PANTRY DRAWER The Temperature Controlled Pantry Drawer provides storage space with a variable temperature control that can keep the co...

Page 33: ...o the right to attach it to the refrigerator wall the side that says Front facing outward 2 Install a New Air Filter 1 Remove the Old Filter Turn the filter cover to the left to detach it from the refrigerator wall The filter is located on the inside of the filter cover 4 Press and hold the Air Filter button for three seconds to reset the filter sensor DURABASE 1 To remove the Durabase push it to the...

Page 34: ...utes to remove trapped air and contaminants from the system Do not dispense the entire 2 5 gallon amount continuously Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF NOTE To purchase a replacement filter visit your local Sears store or in the U S A call 1 844 553 6667 and in Canada 1 800 469 4663 You may also purchase online at www sears com 25 REFRIGERATOR SHE...

Page 35: ...35 WATER FILTER ...

Page 36: ...with property damage due to water leakage Read and follow the Water Filter instructions before installation and use of this system Installation and use MUST comply with all state and local plumbing codes Do not install if water pressure exceeds 120 psi 827 kPa Contact a plumbing professional if you are uncertain of how to check your water pressure Do not install where water hammer conditions may o...

Page 37: ...terior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth INSIDE WALLS allow freezer to warm up so the cloth will not stick To help remove odors you can wash the inside of the refrigerator with a mixture of baking soda and warm water Mix 2 tablespoons of baking soda to 1 quart of water 26 g soda to 1 liter wate...

Page 38: ...wipe it and dry well 4 Tape rubber or wood blocks to the tops of both doors to prop them open far enough for air to get in This stops odor and mold from building up Electrical Shock Hazard Before replacing a Compartment Lamp either unplug the refrigerator or turn off power at the circuit breaker or fuse box WHEN YOU MOVE When you are moving your refrigerator to a new home follow these steps to pre...

Page 39: ... the filter if necessary Allow the storage tank on the reverse osmosis system to refill after heavy usage If the issue concerning water pressure from reverse osmosis remains call a licensed qualified plumber All installations must be in accordance with local plumbing code requirements CAUTION Wear eye protection during installation to prevent injury WHAT YOU WILL NEED Copper Tubing in outer diamet...

Page 40: ...setts Plumbing Codes 248CMR shall be adhered to Saddle valves are illegal and use is not permitted in Massachusetts Consult with your licensed plumber 5 TIGHTEN THE PIPE CLAMP Tighten the clamp screws until the sealing washer begins to swell NOTE Do not overtighten clamp or you may crush the tubing 6 ROUTE THE TUBING Route the tubing between the cold water line and the refrigerator Route the tubin...

Page 41: ...THE SHUTOFF VALVE Tighten any connections that leak 11 PLUG IN THE REFRIGERATOR Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall Push the refrigerator back to the wall 12 START THE ICEMAKER Turn the icemaker ON at the control panel The icemaker will not begin to operate until it reaches its operating temperature of 15 F 9 C or below It...

Page 42: ... in or power restored The refrigerator will take up to 24 hours to cool completely Door opened often or a large amount of food hot food was added Adding food and opening the door warms the refrigerator requiring the compressor to run longer in order to cool the refrigerator back down In order to conserve energy try to get everything you need out of the refrigerator at once keep food organized so i...

Page 43: ...Controls section for more information Defrost cycle has recently completed During the defrost cycle the temperature of each compartment may raise slightly and condensation may form on the back wall Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed Interior moisture buildup Doors are opened often or for long periods of time When the doors are ...

Page 44: ...ealed package Condensation from food with a high water content has frozen inside of the food package This is normal for food items with a high water content Food has been left in the freezer for a long period of time Do not store food items with high water content in the freezer for a long period of time Icemaker is not making enough ice Demand exceeds ice storage capacity The icemaker will produc...

Page 45: ...install a booster pump to compensate for the low pressure Low house water supply pressure The water pressure must be between 20 and 120 psi on models without a water filter and between 40 and 120 psi on models with a water filter If the problem persists it may be necessary to contact a plumber or install a booster pump to compensate for the low pressure Not dispensing ice Doors are not closed comp...

Page 46: ...ser pad for cycles of 30 seconds ON and 60 seconds OFF The dispenser panel is locked Press and hold the Lock button for three seconds to unlock the control panel and dispenser The dispenser is not set for water dispensing The dispenser can be set for ice or water Make certain that the control panel is set for the proper operation Press the Water button on the control panel to dispense water Refrig...

Page 47: ...Depending on your specific model the water storage capacity will range from approximately 20 to 30 oz Dispenser has not been used for several hours If the dispenser has not been used for several hours the first glass dispensed may be warm Discard the first 10 oz Refrigerator is connected to the hot water supply Make sure that the refrigerator is connected to a cold water pipe WARNING Connecting th...

Page 48: ...e condenser fan Normal Operation Gurgling Refrigerant flowing through the cooling system Normal Operation Popping Contraction and expansion of the inside walls due to changes in temperature Normal Operation Sizzling Water dripping on the defrost heater during a defrost cycle Normal Operation Vibrating If the side or back of the refrigerator is touching a cabinet or wall some of the normal vibratio...

Page 49: ...air enters the refrigerator As the warm air cools it can create a vacuum If the door is hard to open wait one minute to allow the air pressure to equalize then see if it opens more easily Refrigerator wobbles or seems unstable Leveling legs are not adjusted properly Refer to the Leveling and Door Alignment section Floor is not level It may be necessary to add shims under the leveling legs or rolle...

Page 50: ...ur refrigerator you will be quickly relayed to a Diagnostics team agent Only use the Diagnostics feature when instructed to do so by the Diagnostics Team agent 1 Lock the display To lock the display press and hold the Control Lock button for three seconds If the display has been locked for over five minutes you must deactivate the lock and then reactivate it 3 Hold the mouthpiece of your phone in ...

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