29
BEFORE CALLING FOR SERVICE (continued)
TROUBLESHOOTING GUIDE
Problem
Possible Cause
Solutions
Excessive sudsing
Too much detergent or incorrect
detergent.
HE detergents are formulated specifically for
High-Efficiency washers and contain suds-reduc-
ing agents. Only use detergent with the High-
Efficiency (HE) logo. For detergent quantities
refer to the How to Use section.
Staining
Bleach or softener dispensed
too soon.
Bleach or softener was added
directly to the wash load in the tub.
Washer was not unloaded promptly.
Clothes were not properly sorted.
Dispenser compartment is overfilled causing
bleach or softener to dispense immediately.
ALWAYS measure bleach to prevent overfilling
- one cup maximum.
Dispenser drawer closed too quickly causing
softener to dispense immediately.
Always use the dispensers to ensure that laun-
dry products are properly dispensed at the
right time in the cycle.
Always remove items from the washer as soon
as possible after the cycle is complete.
Always wash dark colors separately from light
colors and whites to prevent discoloration.
Never wash heavily soiled items washed with
lightly soiled items.
Washer will not turn ON
NOTE
: If the washer stopped
during a cycle due to a loss of
power, the washer will resume the
cycle where it stopped when the
power is restored.
Power cord is not properly plugged in.
House fuse is blown, circuit breaker
has tripped, or power outage has oc-
curred.
House fuse is blown, circuit breaker
has tripped, due to multiple
appliances on one outlet.
Make sure that the plug is plugged securely
into a grounded, 3-prong, 120-VAC, 60-Hz
outlet.
Reset circuit breaker or replace fuse. Do not in-
crease fuse capacity. If the problem is a circuit
overload, have it corrected by a qualified
electrician.
Reset circuit breaker or replace fuse. If more
than one appliance is connected to the outlet,
call an electrician to have an additional circuit
installed.
Wash cycle time is longer than usual
The washer automatically adjusts the
wash time for the amount of laundry,
water pressure and other operating
conditions.
This is normal. The washer adjusts cycle time auto-
matically to provide optimal results for the selected
cycle. The time remaining shown in the display is
only an estimate. Actual time may vary.
Musty or mildewy odor in washer
Incorrect or too much detergent has
been used.
Inside of tub was not cleaned properly.
Use only High-Efficiency (HE) detergent in
accordance with the manufacturer’s instruc-
tions.
Run the CLEAN WASHER cycle regularly.
Water leaks
Oversudsing of detergent.
Oversudsing may create leaks, and may be
caused by the type and amount of detergent
used. High-Efficiency detergent is the only
detergent recommended. Make sure that
detergent and any additives are put into the
correct dispenser compartments. The normal
amount of detergent to use is 1/4 to ½ of
the maximum amount recommended by the
detergent manufacturer. Always reduce the
amount of detergent if the load is small or
lightly soiled, or if your water is very soft.
Never use more than the maximum amount
recommended by the detergent manufacturer.
