34
Before You Call (continued)
CONCERN POTENTIAL CAUSE
COMMON SOLUTION
AUTOMATIC ICE MAKER (Continued)
Ice cubes
are freezing
together.
• Ice cubes are not
being used frequently
enough.
• Ice cubes are hollow
(shells of ice with water
inside). The hollow cubes
break open in the bin
and leak their water onto
existing ice, which causes
it to freeze together.
• Remove ice container and discard ice.
The ice maker will produce fresh supply.
Ice should be used at least twice
weekly to keep the cubes separated.
• This generally occurs when the ice
maker does not get enough water. This
is usually the result of a clogged water
filter. Replace the water filter.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will
not close.
• Door was closed too
hard, causing other
door to open slightly.
• Refrigerator is not
level. It rocks on the
floor when moved
slightly.
• Refrigerator is touching
a wall or cabinet.
• Close both doors gently.
• Ensure floor is level and solid, and can
adequately support the refrigerator.
Contact a carpenter to correct a
sagging or sloping floor.
• Ensure floor is level and solid, and can
adequately support the refrigerator.
Contact a carpenter to correct a
sagging or sloping floor.
Drawers are
difficult to
move.
• Food is touching shelf
on top of drawer.
• Track that drawers
slide on is dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on
track.
• Clean drawer, rollers, and track. See
Care & Cleaning.
RUNNING OF REFRIGERATOR
Compressor
does not run.
• Freezer control is set to
“OF” or “0”.
• Refrigerator is in
defrost cycle.
• Plug at electrical outlet
is disconnected.
• House fuse blown or
tripped circuit breaker.
• Power outage.
• Set freezer control.
• This is normal for a fully automatic defrost
refrigerator. The defrost cycle occurs
periodically, lasting about 30 minutes.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15 amp
time-delay fuse. Reset circuit breaker.
• Check house lights. Call local electric
company.