23
Solutions to Common Problems
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
PREVENTIVE MEASURES
Yellow buildup
of body soil on
synthetic fabrics
Agitation time too short.
•
Wash water temperature
•
too low.
Not enough detergent.
•
Soak in detergent booster or product
•
containing enzymes.
Wash in hottest water safe for fabric
•
using casual cycle.
Increase detergent.
•
Add bleach safe for fabric or treat
•
with color remover.
Select correct wash cycle.
•
Use correct amount of detergent.
•
Wash synthetics frequently using
•
hot or warm water.
Yellow or brown
rust stains
Iron or manganese in water
•
supply, water pipes, or water
heater.
To restore discolored load of whites,
•
use rust remover safe for fabric.
Do not use chlorine bleach to remove
•
rust stains. It may intensify discolor-
ation.
Use nonprecipitating water soft-
•
ener.
Before washing, run hot water for
•
a few minutes to clear lines.
Drain water heater occasionally.
•
For an ongoing problem, install
•
an iron
fi
lter in your water supply
system.
Residue stains /
buildup, mold or
mildew stains in
gasket
Moisture in the washer.
•
Use of non-HE detergent.
•
Overdosing detergent.
•
Overloading wash drum.
•
Leaving a wet load set in
•
washer.
Cold water washes which
•
may not completely dissolve
and remove detergents.
Perform
•
Clean Washer
cycle
Scrub gasket with Comet™ Spray Gel
•
Mildew Stain Remover using brush to
remove stains.
Use only HE (high e
ffi
ciency detergent)
•
along with recommended dosage.
Remove wash load immediately upon
•
cycle completion.
Run dehumidi
fi
er in laundry room.
•
Avoid over
fi
lling detergent and
•
fabric softener compartments of
dispenser.
Dry the inside of washer and gas-
•
ket after every run.
Residue stains /
buildup, mold or
mildew stains in
dispenser drawer
Moisture in the washer.
•
Use of non-HE detergent.
•
Overdosing detergent.
•
Remove dispenser drawer and wipe
•
dispenser and inserts with combination
of ¾ cup liquid chlorine bleach and
one gallon hot water. Rinse well, and
repeat if necessary. Return drawer to
location. NOTE: Wear rubber of latex
gloves. Protect
fl
oor and clothing from
bleach damage.
Use only HE (high e
ffi
ciency detergent)
•
along with recommended dosage.
Avoid over
fi
lling detergent and
•
fabric softener compartments of
dispenser.
Water in fold of
fl
exible gasket
Result of washing and part
•
of normal operation.
At the end of each wash, dry inside
•
of gasket fold with clean dry towel all
around gasket.
Odor
Moisture in the washer.
•
Use of non-HE detergent.
•
Overdosing detergent.
•
Leaving a wet load remain
•
in washer.
Cold water washes which
•
may not completely dissolve
and remove detergents.
Perform
•
Clean Washer
cycle.
At the end of each wash, dry inside of
•
gasket fold with clean, dry towel all
around gasket.
Use only HE (high e
ffi
ciency detergent)
•
along with recommended dosage.
Remove wash load immediately upon
•
cycle completion.
Pour one cup liquid chlorine bleach in
•
standpipe; let remain a day and
fl
ush
with water.
Leave door and dispenser drawer
•
open for a few hours after use or
whenever washer is not in use.
Common Washing Problems, continued
Summary of Contents for 970.C4804 Series
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