Kenmore 970L8802 Series, Use & Care Manual

5

Kenmore Appliance Warranty

One Year Limited Warranty

When installed, operated and maintained according to 

all instructions supplied with the product, if this appliance 

fails due to a defect in material or workmanship within one 

year from the date of purchase, call 1-800-4-MY-HOME

®

to arrange for free repair.
If this appliance is used for other than private family pur-

poses, this warranty applies for only 90 days from the date 

of purchase.

This warranty covers only defects in material and work-

manship. Sears will NOT pay for:

1.  Expendable items that can wear out from normal use, 

including but not limited to 

fi

 lters, belts, light bulbs and 

bags.

2.  A service technician to instruct the user in correct 

product installation, operation or maintenance.

3.  A service technician to clean or maintain this product.
4.  Damage to or failure of this product if it is not installed, 

operated or maintained according to all instructions 

supplied with the product.

5.  Damage to or failure of this product resulting from 

accident, abuse, misuse or use for other than its 

intended purpose.

6.  Damage to or failure of this product caused by the use 

of detergents, cleaners, chemicals or utensils other than 

those recommended in all instructions supplied with the 

product.

7.  Damage to or failure of parts or systems resulting from 

unauthorized modi

fi

 cations made to this product.

Disclaimer of implied warranties; limitation of remedies

Customer’s sole and exclusive remedy under this limited 

warranty shall be product repair as provided herein. Im-

plied warranties, including warranties of merchantability 

or 

fi

 tness for a particular purpose, are limited to one year 

or the shortest period allowed by law. Sears shall not be 

liable for incidental or consequential damages. Some states 

and provinces do not allow the exclusion or limitation of 

incidental or consequential damages, or limitations on the 

duration of implied warranties of merchantability or 

fi

 tness, 

so these exclusions or limitations may not apply to you.

This warranty applies only while this appliance is used in 

the United States and Canada.

This warranty gives you speci

fi

 c legal rights, and you may 

also have other rights which vary from state to state.

Sears Brands Management Corporation, Ho

ff

 man Estates, 

IL 60179
Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3

Congratulations on making a smart purchase. Your new 

Kenmore

®

 product is designed and manufactured for years 

of dependable operation. But like all products, it may re-

quire preventive maintenance or repair from time to time. 

That’s when having a Master Protection Agreement can 

save you money and aggravation.

The Master Protection Agreement also helps extend the life 

of your new product. Here’s what the Agreement* includes:

•  Parts and labor needed to help keep products 

operating properly under normal use, not just defects. 

Our coverage goes well beyond the product warranty. 

No deductibles, no functional failure excluded from 

coverage – real protection.

•  Expert service by a force of more than 10,000 

authorized Sears service technicians, which means 

someone you can trust will be working on your product.

•  Unlimited service calls and nationwide service, as often 

as you want us, whenever you want us.

•  “No-lemon” guarantee – replacement of your covered 

product if four or more product failures occur within 

twelve months.

•  Product replacement if your covered product can not be 

fi

 xed.

•  Annual Preventive Maintenance Check at your request – 

no extra charge.

•  Fast help by phone – we call it Rapid Resolution – 

phone support from a Sears representative on all 

products. Think of us as a “talking owner’s manual”.

•  Power surge protection against electrical damage due 

to power 

fl

 uctuations.

•  $250 Food Loss Protection annually for any food 

spoilage that is the result of mechanical failure of any 

covered refrigerator or freezer.

•  Rental reimbursement if repair of your covered product 

takes longer than promised.

•  10% discount o

ff

  the regular price of any non-covered 

repair service and related installed parts.

Once you purchase the Agreement, a simple phone call is 

all that it takes for you to schedule service. You can call 

anytime day or night, or schedule a service appointment 

online.
The Master Protection Agreement is a risk free purchase. 

If you cancel for any reason during the product warranty 

period, we will provide a full refund. Or, a prorated refund 

anytime after the product warranty period expires. Pur-

chase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and ad-

ditional information in the U.S.A. call 1-800-827-6655.
* Coverage in Canada varies on some items. For full de-

tails call Sears Canada at 1-800-361-6665.

Sears Installation Service

For Sears professional installation of home appliances, ga-

rage door openers, water heaters, and other major home 

items, in the U.S.A. or Canada call 1-800-4-MY-HOME

®

.

Master Protection Agreements