20
TROUBLESHOOTING
GUIDE
Before calling for service, review this list. It may save you time and
expense. This list includes common occurrences that are not the
result of defective workmanship or materials in this appliance.
CONCERN
POTENTIAL CAUSE
COMMON SOLUTION
APPLIANCE OPERATION
Appliance does
not run.
•
Appliance is plugged
into a circuit that
has a ground fault
interrupt.
•
Temperature control
is in the OFF position.
•
Appliance may not
be plugged in or plug
may be loose.
•
House fuse blown or
tripped circuit breaker.
•
Power outage.
•
Use another circuit. If you are unsure about
the outlet, have it checked by a certified
technician.
• See “
Setting the Electronic Control”
.
•
Ensure plug is tightly pushed into outlet.
•
Check/replace fuse with a 15-amp time-
delay fuse. Reset circuit breaker.
•
Check house lights. Call local Electric
Company.
Appliance runs too
much or too long.
• Room or outside
weather is hot.
•
Appliance has
recently been
disconnected for a
period of time.
•
Large amounts of
warm or hot food have
been stored recently.
• Doors are opened too
frequently or too long.
•
Appliance door may
be slightly open.
• Temperature Control
is set too low.
•
Appliance gasket is
dirty, worn, cracked,
or poorly fitted.
•
It’s normal for the appliance to work
harder under these conditions.
•
It takes 24 hours for the appliance to
cool down completely.
•
Warm food will cause appliance to run
more until the desired temperature is
reached.
•
Warm air entering the appliance causes
it to run more. Open doors less often.
•
See “DOOR PROBLEMS” in
Before You
Call
Section.
•
Turn control knob to a warmer setting.
Allow several hours for the temperature
to stabilize.
•
Clean or change gaskets (See Care
and Cleaning Chart). Worn, cracked or
poorly fitting gaskets should be replaced.
Interior appliance
temperature is
too cold.
• Temperature Control
is set too low.
•
Turn the control to a warmer setting.
Allow several hours for the temperature
to stabilize.
Interior appliance
temperature is too
warm.
• Temperature Control
is set too warm.
•
Door is kept open too
long or is opened
too frequently.
•
Door may not be
seating properly.
•
Large amounts of
warm or hot food
may have been stored
recently.
•
Appliance has
recently been
disconnected for a
period of time.
•
Turn control to a colder setting. Allow
several hours for the temperature to
stabilize.
•
Warm air enters the appliance every
time the door is opened. Open the door
less often.
•
See “DOOR PROBLEMS” in
Before You
Call
Section.
•
Wait until the appliance has had a
chance to reach its selected temperature.
•
Appliance requires 24 hours to cool
down completely.
“LO” is displayed
on control.
•
Control has been
locked.
•
Press the CONTROL LOCK key for three
seconds to unlock.
Before You Call
