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Technical Support 

Technical support is available to all registered users of Kensington products. 

Web Support 

You may find the answer to your problem in the Frequently Asked Questions (FAQ) section of 
the Support area on the Kensington website: 

www.kensington.com

Telephone Support 

There is no charge for technical support except long-distance charges where applicable. 
Please visit www.kensington.com for telephone support hours. In Europe, technical support is 
available by telephone Monday to Friday 09:00 to 21:00 (Central European time). 

Supported Operating Systems 

 

Call from a phone where you have access to your product 

 

Be prepared to provide the following information: 

o

 

Name, address, and telephone number 

o

 

Name of the Kensington product 

o

 

Make and model of your computer 

o

 

System software and version 

o

 

Symptoms of the problem and what led to them 

Please call one of these numbers: 

België/Belgique 02 275 0684 
Canada 1 800 268 3447 
Denmark 35 25 87 62 
Deutschland 0211 6579 1159 
España 91 662 38 33 
Finland 09 2290 6004 
France 01 70 20 00 41 
Hungary 20 9430 612 
Ireland 01 601 1163 
Italia 02 4827 1154 
México 55 15 00 57 00 
Nederland 053 482 9868 
Norway 22 70 82 01 
Österreich 01 790 855 701 
Portugal 800 831 438 
Schweiz/Suisse 01 730 3830 
Sweden 08 5792 9009 
United Kingdom 0207 949 0119 
United States 1 800 535 4242 
International Toll +31 53 484 9135

 

Summary of Contents for K33928

Page 1: ...your external monitor Please read the information here to learn valuable information about the safe and proper use and installation of your Adapter Register your Adapter online at register kensington...

Page 2: ...dows XP Windows Vista 32 bit and 64 bit Windows 7 32 bit and 64 bit Mac OS X To download the software drivers for this product visit our software download page Instructions for Use Download the Quick...

Page 3: ...1200 2048 X 1152 for widescreen format Internet access for software updates In addition for Windows Vista systems we recommend a Windows Experience Index WEI score of at least 3 in the Graphics Deskt...

Page 4: ...rovided to a matching port on the back panel of the Adapter 3 Connect Your Monitor to the Adapter Plug your monitor s DVI cable into the DVI VGA connector on the back panel of the Adapter If you are c...

Page 5: ...des Kensington Docking Stations and Multi Display Adapters increase the amount of visible workspace available to you by allowing you to extend your laptop s desktop onto multiple displays When extendi...

Page 6: ...n use In either Set as main monitor or Extend mode you can drag and drop windows from one screen to the other This provides a number of advantages to increase productivity Read email on one display op...

Page 7: ...example 1280 X 800 format and the monitor is a standard 1280 X 1024 format the display on the standard screen shows unusable black areas above and below the active area Off The Off option turns your a...

Page 8: ...ur monitor s user guide to determine what resolutions are supported If your monitor supports a resolution that is higher than the maximum resolution supported by the Docking Station or Multi Display A...

Page 9: ...time The greater the color quality the better the picture quality Screen Rotation The picture on your screen may be rotated as required For instance if your attached monitor is physically rotated to...

Page 10: ...de Note Clicking Extend To allows you to select whether the extended display appears to the right of to the left of above or below the primary display This automatically puts your configuration in Ext...

Page 11: ...isplayed onscreen horizontally and vertically A higher resolution means that you can see more of your image on the screen without scrolling or panning Color depth defines the number of different color...

Page 12: ...ter Standby or Hibernate Mode the login screen appears on both primary laptop screen and on the attached monitor General My laptop will not connect to the Adapter and the light of the connection indic...

Page 13: ...the attached monitor goes blank By default most the laptops go into Standby or Hibernate Mode when the lid is closed This turns off the display on an attached monitor To change the Standby Hibernate s...

Page 14: ...hone where you have access to your product Be prepared to provide the following information o Name address and telephone number o Name of the Kensington product o Make and model of your computer o Sys...

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