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Technical Support
Technical support is available to all registered users of Kensington products. Technical
Support contact information can be found on the back page of this manual.
Web Support
You may find the answer to your problem in the Frequently Asked Questions (FAQ)
section of the Support area on the Kensington Website:
www.support.kensington.com
.
Telephone Support
There is no charge for technical support except long-distance charges where applicable.
Please visit
www.kensington.com
for telephone support hours. In Europe, technical support
is available by telephone Monday to Friday 09:00 to 18:00 (Central European time).
Please note the following when calling support:
• Call from a phone where you have access to your device.
• Be prepared to provide the following information:
– Name, address, and telephone number
– Name of the Kensington product
– Make and model of your computer
– System software and version
– Symptoms of the problem and what led to them
HEALTH WARNING
Use of a keyboard, mouse, or trackball may be linked to serious injuries or disorders. Recent
medical research of occupational Injuries has linked normal, seemingly harmless activities
as a potential cause of Repetitive Stress Injuries (“RSI”). Many factors may be linked to the
occurrence of RSl, including a person’s own medical and physical condition, overall health, and
how a person positions and uses his or her body during work and other activities (including
use of a keyboard, mouse, or trackball). Some studies suggest that the amount of time a