7
Terms & Conditions of Warranty
KENT warrants all new products manufactured by it to be free from defects in material and
workmanship under normal usage and service from the date of purchase as under:
1. The Warranty period commences from the
date of purchase by the first end-user. During
this Warranty period of one year, KENT or its
Authorised Service Provider (ASP) will
replace or repair any part of the KENT water
purifier, that in the opinion of KENT or its ASP,
would be defective in operation due to faulty
material or workmanship (i.e. manufacturing
defects) with the exception of consumables
such as Sediment Filter, Carbon Filter and
RO/UF Membrane. However, if the RO/UF
Membrane gets clogged within one year, it
shall be cleaned / repaired / replaced at no
extra charge.
2. The product's plastic body is not covered
under Warranty and hence, it must be handled
with care to guard against breakage.
3. The original purchaser of the unit can avail
services under Warranty at the point of sale,
by producing the damaged part(s) along with
the original invoice.
4. This Warranty is void if the unit is not operated
under normal municipal water or well water
conditions or is subjected to the temperature
above 35°C.
5. Product returned to KENT or its ASP for
Warranty examination must be shipped
freight prepaid.
6. KENT or its ASP shall not be held liable for
claims exceeding the cost of repair of the
defects in workmanship.
7. This Warranty Agreement shall not be
interpreted to render KENT or its ASP liable
for injuries or damages of any kind - direct,
consequential or contingent to persons or
property.
8. KENT or its ASP shall not be held responsible
by representative or buyer for failure to abide
by any of the obligations of this Warranty
Agreement if such failures are the result of
circumstances of Forces Majeures: such as,
but not limited to, floods, earthquakes,
transportation strikes, labour disputes with
outside suppliers or any other conditions
beyond the control of KENT or its ASP.
9. KENT or its ASP shall not be held liable for
repair or alterations made without prior
written approval; for products clogged by
suspended matter, precipitates or biological
growth; or for failures resulting from the lack of
proper maintenance.
10. KENT or its ASP cannot and shall not be held
liable for any sickness or illness due to the
consumption of drinking water from any water
purifier supplied by KENT, since KENT or its
ASP does not have any control over the
maintenance and usage of water purifier.
11. This Warranty Agreement excludes all
products/component parts or damage to any
part of this water purifier which, in the opinion
of KENT or its ASP, have been subjected to
m i s u s e ; m i s a p p l i c a t i o n ; n e g l i g e n c e ;
alteration; accident or operation contrary to
o u r i n s t r u c t i o n s , i n c o m p a t i b i l i t y w i t h
accessories not installed by KENT or its ASP,
or that have been repaired with component
parts other than those manufactured by or
obtained from KENT or its ASP. Damage
caused by freezing, flood, fire or Act of God is
not covered by this Warranty. In all such cases
regular charges will apply. This limited
Warranty does not include service to
diagnose a claimed malfunction in this unit.
12. KENT reserves the right to alter or improve
design and specifications at any time, without
any contingent obligations to prospective
buyers or owners of the products previously
sold.
13. Any disagreements and obligations based
upon the purchase of KENT products and
thereby imposed on KENT or its ASP shall be
governed by and construed according to the
laws of INDIA and subject to the jurisdiction of
Delhi Courts only.
14. KENT or its ASP assumes no Warranty
liability in connection with this water purifier
other than that specified herein. This
Warranty is in lieu of all other warranties,
expressed or implied, including warranties of
fitness for a particular purpose. KENT or its
ASP does not authorize any person or
representative to assume for them any other
obligations on the sale of this water purifier.
15. Under no circumstances are the terms
m e n t i o n e d a b o v e n e g o t i a b l e a n d n o
employee of KENT or its ASP has the
authority to supersede them.
