7
Terms & Conditions of Warranty
KENT warrants all new products manufactured by it to be free from defects in material and workmanship
under normal usage and service from the date of purchase as under:
1.
The Warranty period commences from the date
of installation by the first end-user. During this
Warranty period of one year, KENT Purifiers or
its Authorised Service Provider (ASP) will
replace or repair any part of KENT Purifiers, that
in the opinion of KENT Purifiers or its ASP, would
be defective in operation due to faulty material or
workmanship (i.e. manufacturing defects) with
the exception of consumables such as Sediment
Filter, Carbon Filter and RO/UF Membrane.
However, if the RO/UF Membrane gets clogged
within first one year and/or if the filters get
clogged within first six months, they shall be
cleaned / repaired / replaced at no extra charge.
2.
The product's plastic body is not covered under
Warranty and hence, it must be handled with
care to guard against breakage.
3.
The original purchaser of the unit can avail
services under Warranty at the point of sale, by
producing the damaged part(s) along with the
original invoice.
4.
This Warranty is void if the unit is not operated
under normal municipal water or well water
conditions or is subjected to the temperature
above 40°C.
5.
Product returned to KENT Purifiers or its ASP for
Warranty examination must be shipped freight
prepaid.
6.
KENT Purifiers or its ASP shall not be held liable
for claims exceeding the cost of repair of the
defects in workmanship.
7.
This Warranty Agreement shall not be
interpreted to render KENT Purifiers or its ASP
liable for injuries or damages of any kind - direct,
consequential or contingent to persons or
property.
8.
KENT Purifiers or its ASP shall not be held
responsible by representative or buyer for failure
to abide by any of the obligations of this Warranty
Agreement if such failures are the result of
circumstances of Forces Majeures: such as, but
n o t l i m i t e d t o, f l o o d s , e a r t h q u a ke s ,
transportation strikes, labour disputes with
outside suppliers or any other conditions beyond
the control of KENT Purifiers or its ASP.
9.
KENT Purifiers or its ASP shall not be held liable
for repair or alterations made without prior written
approval; for products clogged by suspended
matter, precipitates or biological growth; or for
failures resulting from the lack of proper
maintenance.
10. KENT Purifiers or its ASP cannot and shall not be
held liable for any sickness or illness due to the
consumption of drinking water from any water
purifier supplied by KENT Purifiers, since KENT
Purifiers or its ASP does not have any control
over the maintenance and usage of water
purifier.
11. This Warranty Agreement excludes all
products/component parts or damage to any
part of this water purifier which, in the opinion of
KENT Purifiers or its ASP, have been subjected
to misuse; misapplication; negligence; alteration;
accident or operation contrary to our
instructions, incompatibility with accessories not
installed by KENT Purifiers or its ASP, or that
have been repaired with component parts other
than those manufactured by or obtained from
KENT Purifiers or its ASP. Damage caused by
freezing, flood, fire or Act of God is not covered
by this Warranty. In all such cases regular
charges will apply. This limited Warranty does not
include service to diagnose a claimed
malfunction in this unit.
12. KENT Purifiers reserves the right to alter or
improve design and specifications at any time,
without any contingent obligations to prospective
buyers or owners of the products previously sold.
13. Any disagreements and obligations based upon
the purchase of KENT Purifiers products and
thereby imposed on KENT Purifiers or its ASP
shall be governed by and construed according to
the laws of INDIA and subject to the jurisdiction of
Delhi Courts only.
14. KENT Purifiers or its ASP assumes no Warranty
liability in connection with this water purifier other
than that specified herein. This Warranty is in lieu
of all other
warranties, expressed or
implied, including warranties of fitness for a
particular purpose. KENT Purifiers or its ASP
does not authorize any person or represent tive
to assume for them any other obligations on the
sale of this water purifier.
15. Under no circumstances, the liabilty of KENT
Purifiers or its ASP shall exceed the value of the
product.
16. Under no circumstances are the terms
mentioned above negotiable and no employee of
KENT Purifiers or its ASP has the authority to
supersede them.
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