11
Troubleshooting guide
Problem Cause
Solution
The whisk or K-beater
Tool at the wrong
Adjust the height using a suitable
knocks against the bottom height and needs
spanner – see “Tool Adjustment”
of the bowl or not reaching adjusting.
section.
the ingredients in the
bottom of the bowl.
Slow speed attachment
Check your attachment
Attachment must have the KAX
cannot be fitted.
is compatible for
twist connection system
to fit
use with your model.
the outlet.
Twist connection
If you own attachments featuring
system required
the Bar Connection System
(Model KAX)
you will need to use the
KAT002ME adaptor to connect
these to the Twist Connection
System on your Kitchen Machine.
For more information visit
www.kenwoodworld.com/twist
.
Standby light flashing
Speed control not
Check and turn speed control
when Kitchen Machine
in the ‘O’ position.
to the ‘O’ position.
first plugged in.
Mixer head in the raised
Check Kitchen Machine head
position or not locked
is locked down correctly.
down correctly.
The Kitchen Machine
Overload protection or
Unplug and check for
stops during operation.
overheat system
obstruction or overloading.
Standby light flashing
activated.
Turn the speed control to “O”
rapidly.
Maximum capacity
and then restart.
exceeded.
If the machine will not operate,
remove some of the ingredients to
reduce the load and restart.
If this still does not resolve the
problem, unplug and allow to
stand for 15 minutes. Plug in and
reselect the speed.
If the machine does not restart
following the above procedure
contact “customer care” for further
advice.
Standby light off whilst
Kitchen machine has been Press the Standby button
machine plugged in.
left plugged in for more
once to reset.
than 30 minutes without
being operated and has
gone into Standby mode.
