Assembly, Operation & Maintenence Instructions
Page 13
Troubleshooting
Cylinder valve is not on
Turn cylinder valve on
Cylinder is empty
Replace with a full cylinder
Igniter button is not working
Check battery
Igniter is not sparking
Remove plate and visually check ignition box for a spark. Check that
the cable is not broken or disconnected. Also check the alignment of
the sparker. If there is no spark, contact the Service Centre.
Injector is blocked
Clean injector with a toothbrush. Do not drill out or use wire. Do not
remove injector. Contact Kettler.
Burner will not ignite when using the igniter:
Thermocouple not getting hot enough
Hold the control knob in for 10 seconds after the burner ignites to
allow the flame safeguard to work.
Flame not reaching thermocouple
Remove cooking surface & check flame after ignition. Could be due to
blockage in burner (clean burner) or strong winds.
Flame safeguards not working
Check thermocouple is in flame. Contact Kettler.
Burner will ignite but won’t stay on:
Burner is blocked
Remove burner and check for obstruction
Flame is burning inside burner (hissing
sound)
Turn off burner, allow to cool and re-ignite (page 8)
Regulator is faulty
Contact the Service Centre.
Injector is partially blocked
Clean injector with a toothbrush. Do not drill out or use wire. Do not
remove injector. Contact the Service Centre.
Burner flame is erratic:
Connections are loose
Tighten loose connections (do not over-tighten) and leak test under
pressure with soapy water solution (page 5)
Hose has deteriorated
Replace hose (Contact the Service Centre)
Gas valve is faulty
Contact the Service Centre.
Threads are damaged
Contact the Service Centre.
Gas is leaking from connections:
Power not on
Check that the power cord from the power adaptor is connected
correctly and that the power is on at the main power board.
Transformer overheated
Turn off main power for half an hour before re-trying.
Globe(s) broken
Replace globes.
Switch or wiring damaged
Contact the Service Centre.
Lights not working:
