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TROUBLESHOOTING
INDICATOR LIGHT DOES NOT WORK,
JUG DOES NOT WORK
• Plug might not be inserted properly. Re-insert plug.
• Jug and power base might have poor contact.
Remove and replace jug on power base.
• Check electric circuit as there might be no power
in the jack.
• There might be a problem with one of the components
of the milk frother. If you completed the above
procedure and this situation persists, contact
Customer Service at 1-800-361-5628.
JUG CEASES TO WORK AFTER STARTING OPERATION
• Jug temperature might be too high. Rinse jug with
cold water to cool down.
• The milk frother might be damaged from immersion
in water. The milk frother might need repair. If you
completed the above procedure and this situation
persists, contact Customer Service at 1-800-361-5628.
MOTOR DOES NOT WORK
• Jug might not have been cleaned right after use and
milk might be locking the mechanism. Ensure you
clean and move the whisk support at the bottom of
the jug to remove any residue.
• Motor might be damaged. If you completed the
above procedure and this situation persists, contact
Customer Service at 1-800-361-5628.
THE MILK FROTHER DOES NOT HEAT MILK
• There might be a problem with one of the components
of the milk frother, contact Customer Service at
1-800-361-5628.
CHARRING
• Dosage of milk is either too high or too low. Ensure
you follow the recommended milk dosage according to
the whisk you are using.
• Jug might have been reused without cleaning. Ensure
you clean the jug after each use using warm soapy
water and a non-abrasive cloth.
• The voltage might be lower than specified voltage.
Ensure you use the appropriate voltage (120V
~
60Hz).
