KeyScan Ltd.
www.keyscan.com
Page 9 of 9
STAGE 5 - SCANNER CALIBRATION
After installation, the KeyScan KS810-P scanner
must
be calibrated.
Activate the KeyScan imaging software by double clicking on the “KeyScan Imaging” shortcut icon
(The KeyScan Imaging application is Sg.exe).
From the Main MENU select <File><Calibrate Scanner>
Place a white calibration paper (printer A4 White clean paper) in the scanner feeding slot, the paper must be adjusted to the right-side of the feeding slot (to the
mark on the scanner door).
The scanner will start feeding the calibration-paper; the calibration process may take 30-40 seconds and the scanner may pull in and eject only 1-2 incheches.
After calibration you should restart the KeyScan Imaging application (no need to restart the PC).
In case you have any installation problems please consult the “Installation troubleshooting” on the user manual installed on your system. Or call KeyScan support line
Most common installation issues and how to recover:
1.
Power adapter has been connected to the KeyScan before the installation of the software driver. In such case the scanner is not operational and you will get
error message that the scanner is not detected. The reason is that the operating system attached another driver or defined the device as not operational.
Solution:
Leave the power still connected. Go to Windows “Control Panel” select “System” and “Device Manager”, The KS810-P should be marked as unknown device
If you didn’t install yet the KeyScan software: Right click on the KeyScan KS810-P entry on the “Device Manager” devices list and select uninstall, then
disconnect the power adapter and proceed with regular KeyScan installation process as instructed on this document.
If you already installed the KeyScan KS810-P software, right click on the KS810-P entry and select “Update Driver Software”, windows should come with a
message that the driver has been updated and place the identified KeyScan device under imaging devices section
Do not forget to activate Imaging-Software and calibrate the scanner using white and clean printer paper (A4 or Letter size).
2.
If you installed the KeyScan without having Administrator account privileges or under Vista or Window7 didn’t right click on the installation file to select “Run
as Administrator”, this will result that you do not have read/write permission to the KeyScan installation folder as well as to the KeyScan registry keys you will
get error indicating that the keyscan can’t calibrate or can’t find the driver.
Solution:
You will have to remove the current installation. Disconnect the power adapter. Login as administrator and repeat the installation process.
3.
Under Windows-XP, sometimes Windows-XP will not detect automatically the scanner driver location during installation process and Windows will prompt you
for the location of the driver. You will have to direct it to the “backup/driver” sub-folder under the folder where the KeyScan software is installed.
4.
If you do not have Microsoft .NET 2.0 SP2 or higher installed Windows will not go through all the installation process and fail to install some of the libraries,
most common results will be that the scanner will not be able to calibrate and will not prompt you for the software serial number therefore will not unlock the
software to be used. You will have to uninstall KeyScan, Install first Windows .NET2.0 SP2 or higher and reinstall the KeyScan software.
Correct disposal of Waste Electrical and Electronic Equipment
(Instructions applicable in European Union Member States)
The device is labelled in accordance with European Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE).
This symbol on the product or on its packing or documentation indicates that it may not be treated as household or commercial waste at the end of its life utility.
Correct disposal avoids negative effects to environment and human health and ensures recycling of useful raw materials.
For more information on how to dispose of this product correctly or about the penalties in the event of illegal handling, contact the local authority responsible for waste
disposal or the distributor from whom the product has been originally purchased.
