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Notices

© Keysight Technologies, Inc. 2018
No part of this manual may be repro-

duced in any form or by any means 

(including electronic storage and retrieval 

or translation into a foreign language) 

without prior agreement and written con-

sent from Keysight Technologies, Inc. as 

governed by United States and interna-

tional copyright laws.

Manual Part Number

M9019-90005

Edition

First Edition, November 2018

Published in USA

Keysight Technologies, Inc.

1400 Fountaingrove Parkway

Santa Rosa, CA 95403 USA

Trademarks

AXIe is a registered trademark of the AXIe 

Consortium.
PXI is a registered trademark of the PXI 

Systems Alliance.
PICMG®, Compact PCI®, and 

AdvancedTCA®

 

are registered trade-

marks of the PCI Industrial Computer 

Manufacturers Group. 
PCI-SIG®, PCI Express®, and PCIe®

 

are 

registered trademarks of PCI-SIG.
Thunderbolt and the Thunderbolt logo 

are trademarks of Intel Corporation or its 

subsidiaries in the U.S. and/or other 

countries.

Sales and Technical Support 

To contact Keysight for sales and techni-

cal support, refer to the support links on 

the following Keysight websites: 

www.keysight.com/find/assist 

(world-

wide contact information for repair and 

service)

Declaration of Conformity

Declarations of Conformity for this prod-

uct and for other Keysight products may 

be downloaded from the Web. Go to 

http://keysight.com/go/conformity

 and 

click on “Declarations of Conformity.” You 

can then search by product number to 

find the latest Declaration of Conformity. 

Technology Licenses 

The hardware and/or software described 

in this document are furnished under a 

license and may be used or copied only in 

accordance with the terms of such 

license.

Warranty

THE MATERIAL CONTAINED IN THIS 

DOCUMENT IS PROVIDED “AS IS,” AND 

IS SUBJECT TO BEING CHANGED, 

WITHOUT NOTICE, IN FUTURE EDI-

TIONS. FURTHER, TO THE MAXIMUM 

EXTENT PERMITTED BY APPLICABLE 

LAW, KEYSIGHT DISCLAIMS ALL WAR-

RANTIES, EITHER EXPRESS OR IMPLIED, 

WITH REGARD TO THIS MANUAL AND 

ANY INFORMATION CONTAINED 

HEREIN, INCLUDING BUT NOT LIMITED 

TO THE IMPLIED WARRANTIES OF MER-

CHANTABILITY AND FITNESS FOR A 

PARTICULAR PURPOSE. KEYSIGHT 

SHALL NOT BE LIABLE FOR ERRORS OR 

FOR INCIDENTAL OR CONSEQUENTIAL 

DAMAGES IN CONNECTION WITH THE 

FURNISHING, USE, OR PERFORMANCE 

OF THIS DOCUMENT OR OF ANY INFOR-

MATION CONTAINED HEREIN. SHOULD 

KEYSIGHT AND THE USER HAVE A SEP-

ARATE WRITTEN AGREEMENT WITH 

WARRANTY TERMS COVERING THE 

MATERIAL IN THIS DOCUMENT THAT 

CONFLICT WITH THESE TERMS, THE 

WARRANTY TERMS IN THE SEPARATE 

AGREEMENT SHALL CONTROL.
Keysight Technologies does not warrant 

third-party system-level (combination of 

chassis, controllers, modules, etc.) per-

formance, safety, or regulatory compli-

ance unless specifically stated.

DFARS/Restricted Rights 

Notices

If software is for use in the performance 

of a U.S. Government prime contract or 

subcontract, Software is delivered and 

licensed as “Commercial computer soft-

ware” as defined in DFAR 252.227-7014 

(June 1995), or as a “commercial item” as 

defined in FAR 2.101(a) or as “Restricted 

computer software” as defined in FAR 

52.227-19 (June 1987) or any equivalent 

agency regulation or contract clause. 

Use, duplication or disclosure of Software 

is subject to Keysight Technologies’ stan-

dard commercial license terms, and non-

DOD Departments and Agencies of the 

U.S. Government will receive no greater 

than Restricted Rights as defined in FAR 

52.227-19(c)(1-2) (June 1987). U.S. Gov-

ernment users will receive no greater 

than Limited Rights as defined in FAR 

52.227-14 (June 1987) or DFAR 252.227-

7015 (b)(2) (November 1995), as applica-

ble in any technical data.

Summary of Contents for AXIe Series

Page 1: ...M9005A PXIe Chassis M9502A AXIe Chassis M9010A PXIe Chassis M9505A AXIe Chassis M9018B PXIe Chassis M9514A AXIe Chassis M9019A PXIe Chassis Diagnose and Resolve PXIe and AXIe Chassis Communication Pro...

Page 2: ......

Page 3: ...NTAINED IN THIS DOCUMENT IS PROVIDED AS IS AND IS SUBJECT TO BEING CHANGED WITHOUT NOTICE IN FUTURE EDI TIONS FURTHER TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW KEYSIGHT DISCLAIMS ALL WAR RANTI...

Page 4: ......

Page 5: ...iver 13 Module Firmware 13 Module Software Drivers 13 Guidelines to Diagnose and Resolve Communication Problems 14 Avoid Bent Pins 14 Use Supported Host Controllers 14 Setup Applications with Recommen...

Page 6: ...vi Keysight PXI AXIe Chassis Troubleshooting Guide...

Page 7: ...t controller or system controller The host controller can be either a remote controller or an embedded controller Remote Controller and System Interface Module A remote controller can be a desktop per...

Page 8: ...to connect the AXIe chassis to the host via the ESM with the USB option A PCIe interface card cable is not required for this configuration to control the AXIe modules Figures 1 and 2 below show two of...

Page 9: ...ne and Supported Module Types Keysight PXIe chassis backplanes support different type of modules This gives the system designer flexibility to mix and match the number and location of PXIe and hybrid...

Page 10: ...1 connector J10 and Zone 2 connectors P20 P21 P22 P23 P24 Connector designations are shown for instrument slot 1 The M9502A backplane differs from the M9505A in that the 2 slot backplane does not use...

Page 11: ...6 M9505A AXIe Backplane Connector Layout Zone 2 Zone 1 Instrument Slot 2 Logical Slot 3 Instrument Slot 1 Logical Slot 2 ESM Slot Logical Slot 1 Zone 2 Zone 1 Instrument Slot 5 Logical Slot 6 Instrum...

Page 12: ...nderstand the firmware installed in the PXIe or AXIe chassis or module and the software driver installed in the host controller components in order to troubleshoot the system Having knowledge of these...

Page 13: ...controls the module s lower level hardware components Every module comes from the factory with firmware installed on it If a module s firmware is missing or out of date communication issues may result...

Page 14: ...h to insert the module seats the pins tightly in the connectors Be aware that misuse can result in bent pins If a chassis backplane has a single bent pin it is possible that the damage is limited to o...

Page 15: ...Keysight s chassis Ensure LEDs are Lit Correctly on System Module If you are using the M902xA system modules in the PXIe system with PC configuration ensure the status LEDs are lit and are the correct...

Page 16: ...ers installed for the operating system to communicate with them This includes the chassis system module and any other modules installed on the chassis backplane You can use the host controller s Windo...

Page 17: ...te with the chassis Without this driver you will not be able to see the chassis or its installed modules on the system in Windows Device Manager Make sure the System Module driver is installed in the...

Page 18: ...IO libraries need to be updated You can download and install the latest version of the IO libraries at www keysight com find iolib Figure 8 below shows the Keysight Connection Expert KCE view of a ty...

Page 19: ...he latest functionality available in the hardware Refer to the product s firmware and software drivers update websites to install the latest versions of these bits Avoid Overheating the Chassis Module...

Page 20: ...rect color 4 Confirm the host controller s Windows Device Manager properly identifies all chassis and modules 5 If Device Manager has not correctly identified every component check to make sure the dr...

Page 21: ......

Page 22: ...This information is subject to change without notice Keysight Technologies 2018 Published in USA First Edition November 2018 M9019 90005 M9019 90005 www keysight com...

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