Security Features & Document of Volatility 28
Security Issues for Certain Firmware Revisions
Recovering Erased System Files
Recovering Erased System Files
To recover the lost files, perform the following steps:
1.
Obtain your instrument’s model and serial number.
2.
Contact Keysight and request a replacement license file.
The Keysight representative will ask for the model and serial number.
3.
Update the firmware to the revision specified in the "Update to" column of
.
a.
If problems occur when upgrading the firmware, manually enter as
many license keys as possible using
Utility
> Instrument
Adjustments
>
Instrument Options
>
Software Options
b.
Upgrade the firmware again.
4.
Open Internet Explorer and enter
http://<instrument IP
address>/update
.
5.
Locate
Recover Self-test System Files
and click
Execute
.
6.
Locate
Overwrite LICENSE.TXT
, cut and paste the replacement license file
(obtained in Step 2) into the text box, and click
Execute
.
7.
Cycle the power on the instrument.
8.
If configuration errors persist after completing the previous steps, contact
Keysight again.