Security Features and Document of Volatility
Procedure for Declassifying a Faulty Instrument
29
9
Procedure for Declassifying a Faulty Instrument
If the instrument is not functional, and you are unable to use the security
functions, you may physically remove the Processor board and Hard Disk or
Solid State Drive (if installed).
For removal and replacement procedures, refer to the
for your
instrument.
Once the Processor and Hard Disk assemblies have been removed, proceed as
below:
Table 9-1
Assembly Disposal Procedures
Assembly
Procedure
Processor (CPU)
Board
Either
Discard the processor board and send the instrument to a repair facility. A new Processor Board will
be installed, then the instrument will be repaired and calibrated. If the instrument is still under
warranty, you will not be charged for the new Processor Board.
or
If you have another working instrument, install the Processor Board into that instrument and erase
the memory. Then reinstall the Processor Board back into the non-working instrument and send it
to a repair facility for repair and calibration. If you discover that the Processor Board does not
function in the working instrument, discard the Processor Board and note that it caused the
instrument failure on the repair order. If the instrument is still under warranty, you will not be
charged for the new Processor Board.
Hard Disk
(E4438C Option 005
only)
Either
Discard the Hard Disk and send the instrument to a repair facility. Indicate on the repair order that
the Hard Disk was removed and must be replaced. A new Hard Disk will be installed, then the
instrument will be repaired and calibrated. If the instrument is still under warranty, you will not be
charged for the new hard disk.
or
Keep the Hard Disk and send the instrument to a repair facility. When the instrument is returned,
reinstall the Hard Disk.
