Specifications and Characteristics
For the characteristics and specifications of the EDU36311A programmable DC power supply, refer to the data-
sheet at
https://www.keysight.com/us/en/assets/3120-1003/data-sheets/EDU36311A-Triple-Output-
General Information
Types of service available
If your instrument fails during the warranty period, Keysight Technologies will repair or replace it under the terms of
your warranty. After your warranty expires, Keysight offers repair services at competitive prices. You also have the
option to purchase a service contract that extends the coverage after the standard warranty expires.
Obtaining repair service (worldwide)
To obtain service for your instrument, contact your nearest Keysight Technologies Service Center. They will arrange
to have your unit repaired or replaced, and can provide warranty or repair–cost information where applicable. Ask
the Keysight Technologies Service Center for shipping instructions, including what components to ship. Keysight
recommends that you retain the original shipping carton for return shipments.
Repackaging for shipment
Ensure the following to ship the unit to Keysight for service or repair:
– Attach a tag to the unit identifying the owner and indicating the required service or repair. Include the model
number and full serial number.
– Place the unit in its original container with appropriate packaging material.
– Secure the container with strong tape or metal bands.
– If the original shipping container is unavailable, use a container that will ensure at least 10 cm (4 in.) of
compressible packaging material around the entire instrument. Use static-free packaging materials.
Keysight suggests that you always insure your shipments.
Cleaning and handling
Cleaning
To prevent electrical shock, disconnect the instrument from AC mains power and disconnect all test leads before
cleaning. Clean the outside of the instrument using a soft, lint-free, cloth slightly dampened with water.
– Do not use detergent or solvents.
– Do not attempt to clean internally.
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Keysight EDU36311A Service Guide
