4
M9186A Startup Guide
Keysight M9186A PXI Voltage/Current Source
Return the module for service
Should it become necessary to return the M9186A for repair
or service, follow the steps below:
1
Review the warranty information shipped with your
product.
2
Contact Keysight to obtain a Return Material
Authorization (RMA) and return address. If you need
assistance finding Keysight’s contact information, go to
(worldwide contact
information for repair and service) or refer to the Support
information on the product web page at
3
Write the following information on a tag and attach it to
the malfunctioning equipment.
•
Name and address of owner. A P.O. box is not
acceptable as a return address.
•
Product model number (for example, M9186A).
•
Product serial number (for example, MYXXXXXXXX).
The serial number label is located on the side panel of
the module. The serial number can also be read from
the Soft Front Panel interface, but only after the
software is installed.
•
Description of failure or service required.
4
Carefully pack the module in its original ESD bag and
packing carton. If the original carton is not available, use
bubble wrap or packing peanuts and place the instrument
in a sealed container and mark the container “
FRAGILE
”.
5
On the shipping label, write “
ATTENTION REPAIR
DEPARTMENT
” and the RMA number.
N O T E
If any correspondence is required, refer to the product by its serial number
and model number.
