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KHARMA HIGH-END PRODUCTS BEYOND IMAGINATION
Warranty coverage
The Kharma distributor guarantees the proper mechanical and electrical
functioning of its products for a period of 5 years. Provided the
warranty request card is properly filled out and sent to the address on
the warranty form, including a copy of the original bill of sales. Should
the customer fail to meet the three requirements mentioned above, the
warranty will be limited to a period as required by national law only.
In case of malfunction the customer has to present the Kharma product
in its original packing to an authorized dealer. If qualified service
appears inevitable, the dealer will ship the product to an appointed
service station or to the factory, depending on the required service. This
warranty includes parts and labour. This warranty is not automatically
transferable; subsequent owners can request a warranty at the factory.
Warranty exclusion
1.
Transportation damage, visible or hidden. Damage should be
reported immediately to the transport company. Registration
of the complaint should be sent to the Kharma distributor
previously mentioned.
2.
Scratches in painted and metal surfaces. Complaints should be
registered at the dealer within three days after the sale.
3.
Damage due to illicit handling and inappropriate use.
4.
Transportation costs to service station or factory.
5.
Damage through unauthorized repair and or modification.
6.
Subsequent damage to other appliances.
7.
Refund of costs in case of unauthorized repair.
8.
Malfunctions caused by use for commercial of professional
purposes.
9.
All claims on Kharma products obtained through unauthorized
sources, with or without correct serial numbers.
Warranty
