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VI. TROUBLESHOOTING
A. Symptoms and Solutions
For optimum performance, your wheelchair needs to be adjusted occasionally. The following is a
list of potential symptoms you may encounter over the life of your wheelchair and the suggested
solutions for each symptom. For best results when troubleshooting, try one solution at a time
before proceeding to a second solution. If symptoms are not relieved or you are not confident in
performing the solution, it is recommended to take the wheelchair to an authorized service
center for repair.
Solutions:
A - Self Correct if capable or contact Authorized Distributor
B - Contact Authorized Distributor
Symptoms
Chair
pulls
to one
side
Looseness
in chair
Difficulty
turning
Caster
Float
Caster
Flutter
Squeaking,
clicking or
rattling
Will not
tilt/
rattles
when
tilting
Difficulty
Tilting
Chair tilts
too quickly/
difficult to
recover
S
o
lu
ti
o
ns
B
Add spacer washer
between caster
stem and bottom
caster housing
bearing on left or
right side of chair.
X
X
A
Ensure all tire
pressures are
correct and equal.
X
X
X
A
Check to make
sure all fasteners
are tightened
appropriately,
tighten if
necessary.
X
X
X
X
A
Lubricate w/Teflon
based lubricant
between frame
connections and
mating parts in
suspect areas.
X
B
Ensure cable/foot
tilt mechanism is
adjusted and cogs
disengage teeth
(See Section S.)
X
B
Inspect roller
bearing for wear.
Replace if
necessary.
X
X
B
Inspect rotary
frame bearing
surfaces for
damage. Clean as
necessary.
X
X
B Optimize CG
setting.
X
X
B
Confirm caster
housing are square
to the ground
plane.
X
A
Remove
caster/bearing
debris.
X
X
