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Troubleshooting Guide
The following are examples of potential problems. Completely read through this
manual and the troubleshooting guide table before calling Kid Trax Toys Consumer
Relations. If you still need help resolving the problem please call 877-741-6154.
Kid Trax Toys recommends that you take the vehicle to an authorized service center
for periodic maintenance and service. Call the number listed above for the closest
center to you.
Problem
Possible Cause
Remedy
Vehicle does
not run
Battery low on power
Recharge battery
Thermal fuse has
tripped
Let the vehicle rest for 5 to 10 minutes
before continuing normal operation.
Wheel nuts are loose
Tighten wheel nuts
Battery connector or
wires are loose
Check that battery connectors are
firmly plugged into each other. If wires
are loose around the motor call
Consumer Relations at 877-741-6154
for an authorized service center
Battery is dead
Replace battery
Electrical system is
damaged
Call Consumer Relations at
877-741-6154 for an authorized service
center
Motor is damaged
Call Consumer Relations at
877-741-6154 for an authorized service
center
Vehicle does not
run very long
Battery is under
charged
Check that the battery connectors are
firmly plugged into each other when
recharging
Vehicle does not
run very long
Battery is old
Replace battery
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