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Page 14

SECTION 6

TROUBLESHOOTING

Diagnostic Keypad

(Optional)

The Keypad is not included with this unit.

It allows the installer to use advanced

diagnostics for installation and

troubleshooting.  To order a Keypad

contact your local distributor or call King

Controls at (800) 982-9920.

SYMPTOM

POSSIBLE REASON

COARSE OF ACTION

Unit does not find satellite.
(STATUS light blinks red
and/or green.)

Did not hold ON/SEARCH button
for a full 4 SECONDS.

Hold ON/SEARCH
button for a full 4
seconds.

STATUS light blinks orange.

Before search: bad coax
connection

After unsuccessful search
(approximately 25 minutes):
obstruction in line of sight 
between dome and satellite

Call King Controls

Move vehicle to have
unobstructed view of
southern sky

STATUS light does not stop
rapidly blinking red and
green

Self check failed: potential motor
problem

Call King Controls

STATUS light does not turn
on or is dim

Bad power source (low voltage)

Bad power or controller cable
connection at dome

Bad controller cable connection at
controller

Call King Controls

Summary of Contents for 9702

Page 1: ...System 9702 9702 LP Installation and Operating Instructions 11200 Hampshire Avenue South Bloomington MN 55438 2453 Phone 800 982 9920 Fax 952 922 8424 www kingcontrols com 1347 REV M Satellite Solutions for Mobile Markets ...

Page 2: ...ABLE OF CONTENTS Section Contents Page 1 INTRODUCTION 2 2 DEFINITION OF TERMS 3 3 INSTALLATION 4 11 4 OPERATION 12 5 MULTI SWITCH 13 6 TROUBLESHOOTING 14 7 MAINTENANCE 15 8 LIMITED WARRANTY 16 DIRECTV is an official trademark of DIRECTV division of GM Hughes Electronics Corporation Dish Network is an official trademark of Echostar Communications Corporation Bell ExpressVu is an official trademark ...

Page 3: ...mponents free from the elements Controller Located in the vehicle Activates the search mode and provides limited diagnostic functions using the status light SECTION 1 INTRODUCTION Note A TV satellite receiver and program subscription are also required for satellite TV viewing Not supplied by King Controls Fig 1 KING CONTROLS POWER STATUS ON SEARCH OFF ON SEARCH OFF SWITCH SATELLITE STATUS KING DOM...

Page 4: ...ike a clock face front of vehicle is 12 00 rear is 6 00 Fig 2 ELEVATION Angle in degrees measured from the ground plane Fig 3 SIGNAL STRENGTH Intensity of electronic signal received from the satellite transmission SECTION 2 DEFINITION OF TERMS Fig 2 Fig 3 ...

Page 5: ...ing tie strap POWER STATUS ON SEARCH OFF Optional Wall Mount Controller King Dome Operating Instructions 1 Turn tv and satellite receiver on The tv screen should display searching for satellite signal or Acquiring satellite signal IMPORTANT Do not use the tv or receiver controls until you have found a satellite 2 Press and hold the king dome switch to on search for a full 4 seconds 3 wait for stat...

Page 6: ...PLUG 2 Remove and discard the tie strap and spacer and the bolt and washer that pass through the bottom of the base Fig 5 3 Insert provided plug into hole that was occupied by the shipping bolt Fig 5 Fig 5 IMPORTANT Remove and discard Tie Strap and Plastic Spacer prior to installation IMPORTANT Remove and discard Bolt and Washer prior to installation IMPORTANT After removing shipping bolt firmly i...

Page 7: ... mounted on the centerline of the vehicle d There must be no line of sight obstructions Air conditioning units other antennas and storage areas that are too close to the dome unit may prevent the satellite signal from reaching the dish Fig 6 HEIGHT OF OBSTRUCTION APPROXIMATE MINIMUM DISTANCE TO DOME EDGE 10 8 11 10 12 12 13 14 14 16 15 18 16 20 Fig 6 IMPORTANT For installations on trucks with air ...

Page 8: ...stance from each feet to the roof edge Confirm that these measurements are equal Fig 8 IMPORTANT Make sure shipping restraints are removed from bottom of dome unit Fig 5 Page 5 Cable connections must ALWAYS be positioned facing the rear of vehicle Example of truck installation using bracket See bracket instructions for proper installation Fig 8 Fig 7 IMPORTANT The dome unit MUST be mounted to the ...

Page 9: ... the most appropriate fastener to secure the dome to the roof Depending on the roof material fasteners such as lag screws well nuts sheet metal screws toggle bolts and T anchors may be used and should always be used in combination with a roof compatible sealant IMPORTANT The installer is responsible for weatherproofing all holes with sealant Note The King Dome is wired for a dual LNB There are two...

Page 10: ...f every 12 18 inches Fig 10 12 Drill 5 8 hole through the roof and into the cabinet where receiver is stored Feed wiring down through hole Seal opening with roof compatible sealant so that it is entirely waterproof inside and outside of the 5 8 hole Repeat for optional second receiver Fig 10 Fig 10 TYPICAL ROOF INSTALLATION OVERHEAD VIEW IMPORTANT Sealant must be roof compatible 13 Remove blue pro...

Page 11: ...onnects to 12 volts and black connects to ground 16 Plug phone style controller cable into Controller IMPORTANT The connection between the dome unit and the receiver must be a direct connection with no devices in between Any other devices should be downstream from the receiver IMPORTANT Power connection must be a non shared circuit Excessive current draw on the circuit will cause the unit to opera...

Page 12: ...een OFF SWITCH ACTION Momentarily press ON SEARCH and release Momentarily press ON SEARCH and release a total of 8 times programs in 27 degree elevation 12 times programs in 37 degree elevation 16 times programs in 47 degree elevation 20 times programs in 55 degree elevation 9702 LP ONLY Press ON SEARCH and HOLD for 3 seconds Press OFF 18 Use the Controller to preform the following commands Note T...

Page 13: ...me to find the satellite Satellite TV and receiver technology are constantly changing If you experience difficulty go to www kingcontrols com or contact the King Controls Service Department at 800 982 9920 SECTION 4 OPERATION STATUS LIGHT SYSTEM STATUS Hand Held Controller Wall Mount Controller KING DOME King Controls KING DOME ON SEARCH STATUS OFF SWITCH SATELLITE KING DOME King Controls KING DOM...

Page 14: ...d The antenna will automatically move to the 110 satellite b Press the multi switch UP for one second to automatically return to the 119 satellite FOR DISH 500 SUBSCRIBERS After you have locked onto the 110 or 119 satellite using the operation procedure in Section 4 you can use the Wall Mount Multi Switch Controller to move back and forth between the 110 and 119 satellites KING DOME ON SEARCH STAT...

Page 15: ...tton for a full 4 SECONDS Hold ON SEARCH button for a full 4 seconds STATUS light blinks orange Before search bad coax connection After unsuccessful search approximately 25 minutes obstruction in line of sight between dome and satellite Call King Controls Move vehicle to have unobstructed view of southern sky STATUS light does not stop rapidly blinking red and green Self check failed potential mot...

Page 16: ...mild soap and water is recommended If you plan on storing your vehicle for long periods of time it is recommended that the system be put through a search procedure on a quarterly basis to keep all moving parts in good working order If you have any comments or questions please contact the King Controls Service Department at 800 982 9920 or email King Controls at info kingcontrols com SECTION 7 MAIN...

Page 17: ...been abused misused improperly installed or improperly maintained Repairs have been made or attempted by others that are not certified by King Controls to do such repairs Repairs are required because of normal wear and tear Alterations have been made to the product In no event shall King Controls be liable for any indirect incidental or consequential damages from the sale or use of the product Thi...

Page 18: ...11200 Hampshire Avenue South Bloomington MN 55438 2453 Phone 800 982 9920 Fax 952 922 8424 www kingcontrols com ...

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