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Symptom/Message
Possible Cause
Troubleshooting
Complete Signal Loss - 015
Obstructions to the antenna’s
view of the southern sky, such
as tree branches, severe rain,
etc.
Coax cable not connected
properly between your receiver
and the antenna unit.
You have selected a local
channel but are outside of its
spot beam area.
1) Make sure nothing is blocking the antenna’s view
of the southern sky, such as tree branches, severe
rain, or other obstructions.
2) Check that the coax cable between your receiver
and the antenna unit is connected properly.
3) Unplug the power cord of your receiver for 10
seconds and plug it back in. It may take up to 5
minutes for your receiver to power back on.
4) Verify you have selected a nationally broadcast
channel (CNN, ESPN, etc.).
No Satellites Found - 151
Obstructions to the antenna’s
view of the southern sky, such
as tree branches, severe rain,
etc.
Coax cable not connected
properly between your receiver
and the antenna unit.
1) Make sure nothing is blocking the antenna’s view
of the southern sky, such as tree branches, severe
rain, or other obstructions.
2) Check that the coax cable between your receiver
and the antenna unit is connected properly.
3) Unplug the power cord of your receiver for 10
seconds and plug it back in. It may take up to 5
minutes for your receiver to power back on.
Partial Signal Loss - 002
Obstructions to the antenna’s
view of the southern sky, such
as tree branches, severe rain,
etc.
1) Make sure nothing is blocking the antenna’s view
of the southern sky, such as tree branches, severe
rain, or other obstructions.
2) Check that the coax cable between your receiver
and the antenna unit is connected properly.
3) Unplug the power cord of your receiver for 10
seconds and plug it back in. It may take up to 5
minutes for your receiver to power back on.
My remote is not working.
Your remote is not currently
paired with your receiver.
1) Check to make sure the batteries are properly
inserted in your remote.
2) Set up your remote control:
• Press the “SYSTEM INFO” button on the front
panel of your receiver. The “System Info” screen
displays.
• Press and release the SAT button on your remote
control.
• Press and release the RECORD button. You may
see the remote address change on the screen.
• Press and release the SELECT button on your
remote to continue.
4.10 Troubleshooting (Tailgater Mode)
UC1000 Controller
Summary of Contents for VQ4100
Page 2: ......
Page 9: ...Page 7 Power Injector 3 4 SWM Only Receiver Connections ...
Page 10: ...Page 8 Power Injector 3 5 Troubleshooting Flowchart ...
Page 11: ...Page 9 Power Injector ...
Page 12: ...Page 10 Power Injector ...
Page 13: ...Page 11 Power Injector ...
Page 21: ...Page 19 This page intentionally left blank UC1000 Controller ...
Page 32: ...Page 30 4 8 Troubleshooting Flowchart UC1000 Controller ...
Page 33: ...Page 31 UC1000 Controller ...
Page 34: ...Page 32 UC1000 Controller ...
Page 35: ...Page 33 UC1000 Controller ...
Page 36: ...Page 34 4 9 Troubleshooting Flowchart Tailgater Mode UC1000 Controller ...
Page 37: ...Page 35 UC1000 Controller ...
Page 38: ...Page 36 UC1000 Controller ...
Page 39: ...Page 37 UC1000 Controller ...
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Page 47: ...Page 45 Section 6 REPLACE ELEVATION MOTOR ...
Page 48: ...Page 46 Section 7 REPLACE AZIMUTH MOTOR AND POT ASSEMBLY ...
Page 49: ...Page 47 ...
Page 50: ...Page 48 Section 8 REPLACE MAIN AND TILT CIRCUIT BOARDS ...
Page 51: ...Page 49 ...
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