KING DISH Tailgater Pro VQ4900, Owner'S Manual

Page 1: ...lgater Pro call 1 800 963 DISH 3474 This manual contains detailed information on your DISH Tailgater Pro To start using your DISH Tailgater Pro right away see the Quick Reference Guide VQ4900 VQ4950 Owner s Manual Designed and Manufactured by FOR USE WITH WALLY RECEIVERS ...

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Page 3: ...CTIVATED RECEIVER 6 11 DISH TAILGATER PRO STANDARD OPERATION 12 15 SECOND RECEIVER OPERATION 16 PROPER CARE OF YOUR EQUIPMENT 18 SECURITY 18 ACCESSORIES 18 19 ROOF INSTALLATION 20 23 TROUBLESHOOTING 24 25 MANUFACTURER S LIMITED WARRANTY 26 FCC GUIDELINES 27 HDMI is a registered trademark of HDMI Licensing L L C Wally DISH Tailgater and ViP are registered trademarks of DISH Network L L C KING and D...

Page 4: ...cluded Quick Reference Guide in a safe place for future reference 3 Follow all instructions and warnings Set up and operate the DISH Tailgater Pro in accordance with the instructions 4 Do not power wash the DISH Tailgater Pro Do not submerge the DISH Tailgater Pro or place in standing water Hand wash only with mild soap and water See page 18 for additional care instructions 5 Do not operate near a...

Page 5: ...mming Point the handle approximately north to speed up scan time RAIN AND SNOW FADE Though rare heavy rain snow or dense cloud cover can reduce the satellite signal which may interrupt your programming Your programming should return as conditions improve DO NOT BLOCK THE DISH TAILGATER PRO S LINE OF SIGHT TO THE SATELLITES IN THE SOUTHERN SKY AT ANY TIME PLACE DISH TAILGATER PRO ON A REASONABLY LE...

Page 6: ...gh Definition Connection OR Composite Cables Standard Definition Connection Back of Wally Receiver Satellite television uses satellites in a geostationary orbit over the earth This type of orbit enables the satellites to stay aligned over one place on the surface of the earth and to transmit your television programming to the DISH Tailgater Pro when pointed at the appropriate satellite Your televi...

Page 7: ... Do not overtighten coax cable connections Do not put sharp bends or kinks in coax cable NOTE Place the DISH Tailgater Pro on a stable and reasonably level surface with a clear view of the southern sky When placing the DISH Tailgater Pro in position be sure surface is dry and free of loose dirt or sand HANDTIGHTEN COAX OVERTIGHTENING CAN DAMAGE CONNECTIONS 3 Plug your receiver into a 110 volt AC p...

Page 8: ... NEW AND UNACTIVATED RECEIVER 1 After connecting and turning on your equipment as instructed on pages 4 5 the Wally Startup screens will appear this may take several minutes IMPORTANT Your TV screen may look different from what is shown in this manual Screen information may vary depending on choices you make during the setup process For best results follow the on screen instructions NOTE If you ha...

Page 9: ...Summary Please keep your remote control in the vicinity of your receiver throughout the installation process Continue with Text to Speech Next Next step begins automatically in 30 seconds KC945 Pair Your DISH Remote Control Text to Speech Install Pair Remote Control Receiver ID XXXXXXXXXX XX Smart Card ID XXXXXXXXXX XX Now that you ve paired your remote successfully let us know whether you would l...

Page 10: ...e Receiver Download Software Summary Please keep your remote control in the vicinity of your receiver throughout the installation process State Select State Scan Maine Alabama Massachusetts Michigan Minnesota KC949 Mobile Antenna Setup Install Test Installation Receiver ID XXXXXXXXXX XX Smart Card ID XXXXXXXXXX XX Please ensure your antenna is placed on a stable surface with a clear view of the so...

Page 11: ...sion U418 Smart Card ID S2346748601 12 Switch Mobile Activation Status To activate your receiver please call 1 800 333 DISH 3474 Pair Remote Control Test Installation Activate Receiver Download Software Summary Please keep your remote control in the vicinity of your receiver throughout the installation process Waiting for activation signal KC953 Downloading Wally software Install Test Installation...

Page 12: ...XX XX Get Connected Set Resolution Pair to your TV Activate Receiver Watch TV Use your internet connection to access free and paid on demand titles get proactive customer support and more Set up your remote to control yourTV Not Connected Internet Resolution Paired TV Status 480p Not Set Activated Press the SYS INFO button on the front of your receiver for more information Internet Connectivity TV...

Page 13: ...already Check and make sure the full guide is available If it is not you will need to reset the Wally for it to download the full guide If there is a software update available for your Wally it will automatically download when you put your Wally in standby mode You can now use STANDARD OPERATION on page 12 ...

Page 14: ... 6 11 FIRST STANDARD OPERATION 1 After connecting and turning on your equipment as instructed on pages 4 5 the Wally Startup screens will appear this may take several minutes IMPORTANT Your TV screen may look different from what is shown in this manual Screen information may vary depending on choices you make For best results follow the on screen instructions NOTE If you have a ViP model receiver ...

Page 15: ...eceiver Download Software Summary Please keep your remote control in the vicinity of your receiver throughout the installation process State Select State Scan Select State Alabama Alaska Arizona Arkansas KC948 Mobile Antenna Setup Install Test Installation Receiver ID XXXXXXXXXX XX Smart Card ID XXXXXXXXXX XX Please ensure your antenna is placed on a stable surface with a clear view of the souther...

Page 16: ...ceiver ID XXXXXXXXXX XX Smart Card ID XXXXXXXXXX XX Please wait while satellite signals are acquired When complete the system will proceed to the next step automatically Do not move or disturb your mobile antenna during the installation process Select Turn Alternate On if you live outside of the continental U S Pair Remote Control Test Installation Activate Receiver Download Software Summary Pleas...

Page 17: ...the northeastern United States television programming from the 129 satellite may not be available see page 4 If your system is inactive for an extended period of time you may have to call DISH Customer Service at 1 800 333 DISH 3474 to reauthorize your receiver If your receiver has not been used for a while the 013 error message may appear Call 1 800 333 DISH 3474 and follow the prompts to reautho...

Page 18: ...o complete The channels available on the second receiver are determined by the channel satellite selected on the main receiver For example if you select a channel on the main receiver that is broadcast from the 119 satellite then the second receiver will be able to view any channel broadcast from the 119 satellite If you switch channels on the main receiver to one that is broadcast from a differen...

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Page 20: ...rom building up on the surface The DISH Tailgater Pro has been designed to be maintenance and trouble free If not using the DISH Tailgater Pro for long periods of time it is recommended that you set up the system on a quarterly basis every three months to keep all moving parts of the DISH Tailgater Pro in good working order If you have any comments or questions please contact the KING Service Depa...

Page 21: ...be in motion while antenna unit is on window or hanger bracket MB500 Mounting Bracket DISH Tailgater Pro not included The DISH Tailgater Pro is not compatible with the MB100 Mounting Bracket Use of the MB100 will void warranty The use of any unauthorized mounting bracket will void warranty MB160 Mounting Bracket DISH Tailgater Pro not included Allows you to easily use your DISH Tailgater Pro as ei...

Page 22: ... Air conditioning units other antennas and storage areas that are too close to the antenna unit may prevent the satellite signal from reaching the antenna unit Mount the antenna unit with the handle to rear of the vehicle NOTE Many RVs are prewired with RG 6 coax cable for satellite antennas Contact the manufacturer of your RV or your local dealer to verify where this cable is located If prewired ...

Page 23: ...Page 21 HEIGHT OF OBSTRUCTION APPROXIMATE MINIMUM DISTANCE TO EDGE OF ANTENNA UNIT 10 8 11 10 12 12 13 14 14 16 15 18 16 20 ANTENNA UNIT LOCATION ...

Page 24: ...rately to the AUX port Tighten connection DO NOT OVERTIGHTEN The installer is responsible for determining the most appropriate fasteners to secure the antenna unit to the roof Depending on the roof material fasteners such as lag screws well nuts sheet metal screws toggle bolts and T anchors may be used and should always be used in combination with a roof compatible sealant IMPORTANT The installer ...

Page 25: ...t so that it is completely waterproof inside and outside of the 3 4 hole Repeat for second coax if present 8 Inside vehicle connect coax cable s to the receiver s The CE2000 Cable Entry Cover provides a watertight seal where cables penetrate the roof see the satellite antenna accessories page at kingconnect com for more information IMPORTANT You can cut the coax to length but you must terminate th...

Page 26: ...gnal Loss 015A Obstructions to the DISH Tailgater Pro s view of the southern sky such as tree branches severe rain etc Coax cable not connected properly between your Wally and the DISH Tailgater Pro You have selected a local channel but are outside of its spot beam area DISH Tailgater Pro has been moved Make sure nothing is blocking the DISH Tailgater Pro s view of the southern sky such as tree br...

Page 27: ...o optimal position to get clearest signal May need to scan again for OTA channels Remove obstruction from signal path Outside of Viewing Area 120 You are outside of the viewing area of currently available channels Call DISH at 1 800 333 DISH to have your locals switched to your current area Local Channels Interrupted 536 Call DISH at 1 800 333 DISH to have your locals switched to your current area...

Page 28: ...urn Merchandise Authorization This number must be clearly written on the box Failure to clearly write RMA number on box will result in delays in processing claim Along with product the customer should include in the box his her name address daytime phone number proof of purchase and description of the problem This warranty does not cover installation and external wiring or remanufactured units Thi...

Page 29: ...nce to radio communications However there is no guarantee that interference will not incur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving ant...

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Page 32: ...PN 23019 Rev B To subscribe to programming or for assistance with using the DISH Tailgater call 1 800 963 DISH 3474 ...