TROUBLESHOOTING
6
SYMPTOM
POSSIBLE
CAUSE
COURSE OF ACTION
Controller will not
turn on.
No power to controller.
Power button held too
long.
Make sure power supply is plugged into
a powered outlet and into controller.
Press and
IMMEDIATELY
release
button. Do not hold button down.
Pressing and
holding buttons
does not enter
indicated mode.
Not holding buttons
long enough.
Press and
HOLD
buttons until indicated
lights start flashing. This may take up to
15 seconds.
Antenna unit scans
but does not find
satellite.
Line of sight
obstruction.
Move antenna unit to have a clear view
of the southern sky. Turn controller off
and back on, and start a new scan.
Antenna doesn’t
find right satellites.
Controller
programmed for
wrong service.
When in configuration mode, make sure
flashing SCAN PROGRESS lights match
the lights indicated in the service chart.