Every new KING UC1000 Controller is thoroughly inspected and tested before leaving the factory,
and is covered by the following one-year parts limited warranty from the date of original purchase:
• One-year parts warranty: The customer is not responsible for the cost of replacement parts if
the original part is determined to be defective under the terms of the warranty. The customer is
responsible for the cost of replacement parts after one year.
Only KING may perform warranty evaluations and repairs. Depending upon the problem, KING may
authorize a dealer to perform the necessary repairs. Any warranty labor outside of that performed at
the factory is not covered unless 1) the product has been installed by an authorized dealer/installer
or OEM manufacturer and 2) the dealer/installer receives prior authorization in writing to perform the
repair.
Should any trouble develop during the warranty period, contact KING at (952) 922-6889. You must
contact KING before the warranty period expires. The customer must supply proof of purchase (such
as a dated sales receipt) when requesting warranty service. If the customer cannot supply proof of
purchase, warranty period shall start 30 days after date of manufacture.
If it is determined that the unit needs to be returned to KING, customer must return COMPLETE
product, freight prepaid, to:
KING, 11200 Hampshire Avenue South, Bloomington, MN 55438-2453
.
If inspection shows the trouble is caused by defective workmanship or material, KING will repair (or at
its option, replace) without charge.
When returning product, KING will supply an RMA number (Return Merchandise Authorization). This
number must be clearly written on the box. Failure to clearly write RMA number on box will result in
delays in processing claim. Along with product, the customer should include in the box: his/her name,
address, daytime phone number, proof of purchase and description of the problem.
This warranty does not cover installation or remanufactured units. This warranty is not transferable
from the original owner.
Due to the expanding and changing TV market, KING cannot be held responsible for changes made
to satellite services. Software updates to address such issues are not covered under warranty.
This warranty also does not apply where:
• The product has been abused, misused, improperly installed or improperly maintained.
• Repairs have been made or attempted by others that are not certified by KING to do such repairs.
• Repairs are required because of normal wear and tear.
• Alterations have been made to the product.
• The unit has been opened without authorization.
• Circumstances beyond the control of KING cause the product to no longer operate correctly.
• Customer is not the original owner.
In no event shall KING be liable for any indirect, incidental, or consequential damages from the sale
or use of the product. This disclaimer applies both during and after the term of the warranty.
KING disclaims liability for any implied warranties, including implied warranties of “merchantability”
and “fitness for a specific purpose,” after the term of this warranty.
This warranty gives you specific legal rights, and you may also have other rights, which vary from
state to state. Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you. Some states do not allow
limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
LIMITED WARRANTY
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