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Customer Care and Technical Helpline
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A better way to repair your tools
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9/11/20 5:23 PM
A better way to repair your tools
Kingfisher takes special care in creating high-quality garden power tools that are
designed to last. But if a fault develops with your garden power tool and you
need to claim under the guarantee, the Customer Care and Technical Helpline
can support with technical assistance or if required, arrange a free courier
collection from your home, assess your garden power tool for fault, repair it, and
return it.
Deciding to repair your product rather than buying a replacement and adding to
the mountain of waste is a more sustainable choice and you will be doing your
bit for the environment.
*please note that before collection, all fuel must be removed from petrol powered
machines
Step 1
Find your proof of purchase
and get in touch with the
Customer Care and
Technical Helpline.
Step 2
Chat to them about the
problem with your tool.
Step 5
Your repaired tool will be
returned to you via courier
within 5 to 7 working days*.
Step 3
They will provide technical
and user advice or alterna-
tively arrange a courier
collection from your home.*
Step 4
The team will assess and
test and if necessary, repair
your product back to full
working order.