www.kingsbottle.com.au (Australia)
12
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
SOLUTION
1. Refrigerator
does not operate
1. Not plugged in
2. The appliance is turned OFF at the control panel
3. The power outlet is powered off or the output voltage is
too low
4. The circuit breaker has tripped, or a fuse has blown out
1. Press ON/OFF
2. Check and make sure the power plug is well connected
3. Ask a technician to check whether the power outlet has an accurate
voltage output
4. Ask an technician for help
2. Refrigerator is
not cold enough;
can not cool
down to the
preset temp.
The compressor does not start
ask a technician for help / check the connection of the compressor
The ambient temperature is too high (over 100°F | 38°C)
Move the refrigerator to a cool and ventilated place
Place too many bottles at once
Put in the bottles in batches. It is recommended not to exceed 1/3 of full load
at a time. After the temperature in the cabinet drops to the set temperature,
store the next batch.
The inlet and outlet of the front grille are blocked.
Remove objects that may block the air inlet and outlet
The door is not closed tightly, or the door gasket is not
properly sealed.
Please refer to the problem #6 “The door will not close properly” and its
solutions. Then unplug the power plug for 5 hours, wait for the ice on the
evaporator melt, restart the refrigerator.
The door opening time is too long or too frequent
Reduce the times/frequency of door openings.
There are other objects besides drink bottles in the
cabinet, which affects the air circulation.
This refrigerator is designed for wine storage, if there are other objects, please
remove it. The number of bottles placed on each layer cannot exceed the
standard configuration.
If the refrigerator is placed outdoors or in a place with a
lot of dust/oil stains, after a period of time, a large amount
of dust will accumulate on the condenser fins, which will
affect the cooling effect.
Move the refrigerator to a place with less dust, regularly check the dust
accumulation status, and clean it with a blower.
Fans (condenser fan or evaporator fan) stop working or
operate at low speed
Ask the technician to check whether there is a standard voltage on the fan
terminal when turning on the power. If the voltage is abnormal, please check
the switching power supply or the motherboard or circuit failure. If the voltage
is normal, the fan may be damaged, please replace with a new fan.
The compressor or its accessories are damaged
Turn off the power and ask the technician to diagnose.
3. Compressor
starts and stops
frequently
The door is not closed tightly.
Please refer to the problem #6 “The door will not close properly” and its
solutions. Then unplug the power plug for 5 hours, wait for the ice on the
evaporator melt, restart the refrigerator.
The door gasket is not properly sealed.
1. Use low heat on a hairdryer to make the door seal take shape.
2. Replace with a new door gasket.
The door is opened too often.
Reduce the times/frequency of door openings.
The ambient temperature is too high (over 100°F | 38°C)
Move the refrigerator to a cool and ventilated place
Improper setting of temperature and the temperature
variances
Properly increase the temperature and its variances
The temperature sensor is not connected correctly.
Read the wiring diagram to make the correct connection of the sensor.
The sensor is faulty.
Replace with a new sensor
4. The light does
not work.
Not plugged in, or the light button is "OFF." Not enough
brightness.
The light itself is faulty.
PCB circuit faulty.
1. Adjust the brightness of the lamp according to the operating instructions.
2. Replace with new bulb; the lamp has its polarity.
3. Find a technician to repair.
PART VI
TROUBLESHOOTING GUIDE
