IDV26 / IDV33 / IDV36
Glass Door Information
Glass Cleaning
It will be necessary to clean the glass periodically. During start-up condensation will form, and cause dust and lint to cling
to the surface of the glass. Furthermore, the initial burn cures the paint but also leads to the deposit of a filmy residue. It is
therefore recommended that the glass be cleaned two or three times, initially, with non-abrasive common household glass
cleansers and warm water. After that, the glass can be cleaned two or three times a season depending on use.
Warning and Cautions
Do not clean when the glass is hot.
Do not use abrasive cleaners.
Using a substitute glass will void all product warranties.
Do not strike or abuse glass. Care must be taken to avoid breakage of the
glass.
Do not operate this fireplace without the glass front or with a broken glass.
REPLACEMENT GLASS
Only Robax ceramic or coated
NeoCeram glass may be used for
replacement. The glass must be a
minimum of 5mm thick.
Removal of the Glass Door
1. If this unit is a Clean View model then the Clean View Front must first be removed. Please refer to Front Face and
Surround Attachment Installation page.
2. Remove the door by unlatching the two [2] top latches. To do so, simply place two fingers in the grooves and pull
towards yourself while lifting the latch slightly upwards.
3. Once the top of the door is unlatched, pull it outwards and up to unlatch the bottom.
4. To re-install, place the Bottom Door Ledge into the Lower Latch assembly first. Then swing the door closed to seal it
against the firebox cavity. Re-latch the Upper Latch assembly to secure the door to the appliance.
5. To replace glass, clean all materials from door frame. Using a high heat silicone (resistant to 500°F [260°C]) apply a
bead of approximately 1/8” to all four sides of frame and insert glass with new gasket. The door frame should be on a
flat surface with a small amount of weight pressing the glass into the silicone. Let everything dry for approximately 15
to 20 minutes. The door can be re-installed by following step 4.
Spring Replacement
Over time the spring may need to be replaced if tension is lost. Replace spring as follows:
1. Remove the top latches by unfastening the two [2] hex screws that secures it in place. They are located in the firebox.
2. Remove the bottom latches by unfastening the four [4] hex screws located in the firebox (beside the burner
assembly). Once the screws are all removed, the latches will either fall or slide out.
3. To remove the spring, unfasten the one [1] lock nut holding it in place.
NOTE: When replacing a spring tighten the
lock nut so that the total compression length is 3-1/2". This is critical for proper tension.
WARNING: No substitute materials may be used other than factory supplied components.
Lower Spring
Part No.
33IDV-123
Upper Spring
Part No.
36HB-123
3-1/2”
31