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12

Trouble Shooting The Gas Control System

WARNING: BEFORE DOING ANY GAS CONTROL SERVICE WORK, REMOVE THE GLASS FRONT.

NOTE: Before troubleshooting the gas control system, be sure external gas shut off is in the “On” position.

Problem

Possible Causes

Corrective Action

Spark igniter will not light.

Defective or misaligned electrode

Check for spark at electrode and pilot: if no spark and electrode wire is

at pilot.

properly connected, replace igniter.

Defective igniter

Using a match, light pilot. If pilot lights, turn off pilot and push the red

(push-button)

button again. If pilot will not light - check gap at electrode and pilot 
should be 1/8” to 1/4” to have a strong spark.

Pilot will not stay lit after carefully

Defective pilot generator, remote

Check pilot flame. Must impinge on generator and thermocouple.

following lighting instructions.

wall switch, or thermocouple 

Clean and/or adjust pilot for maximum flame impingement on

(flame switch where applicable)

generator
Be sure wire connections from generator at gas valve terminals are 
tight and generator is fully inserted into pilot bracket.
One of the wall switch wires may be grounded. Remove all switch 
wires from valve terminals, if pilot now stays lit, trace wall switch 
wiring for ground. May be grounded to appliance or gas supply.
Check generator with millivolt meter. Take reading at generator termi-
nals of gas valve. Should read 325 millivolts minimum while holding 
valve knob depressed in pilot position and wall switch “off” Replace 
faulty generator if reading is below specified minimum.

Defective valve magnet.

Turn valve knob on “On”, place wall switch on “On”. Millivolt meter 
should read greater than 100mV. If the reading is okay and the burner 
does not come on, replace the gas valve.

Pilot burning, no gas to burner,

Wall switch or wires

Check wall switch and wires for proper connections. Jumper wire

Valve knob “ON”, Wall

defective.

across terminals at wall switch. If burner comes on, replace defective

Switch “ON”

wall switch. If okay, jumper wires, across wall switch wires at valve.
If burner comes on, wires are faulty or connections are bad.

Generator may not be generating

Re-check symptom #2.

sufficient voltage.

Plugged burner orifice.

Check burner orifice for stoppage and remove.

Defective automatic valve

Remove wall switch wires from gas valve. Install jumper wires from 

operator.

top bottom terminals of gas valve. Turn valve on “ON”. If main burner
does not light, replace valve.

Frequent Pilot outage problem.

Pilot flame may be too low or

Clean and/or adjust pilot flame for maximum flame impingement

blowing (high) causing the pilot

on generator and thermocouple.

safety to drop out.

Summary of Contents for ZV6500

Page 1: ...What To Do If You Smell Gas Do not try to light any appliance Extinguish any open flame Do not touch any electrical switch Do not use any phone in your building Immediately call your gas supplier from a neighbour s phone If you can not reach your gas supplier call the fire department A Division of R Co Inc 2340 Logan Avenue Winnipeg Manitoba Canada R2R 2V3 Ph 204 632 1962 Warning Improper installa...

Page 2: ...ctory However due to the high temperature sili cone components the paint will cure when heat is applied to the appliance as it is first used The following information applies to the curing process to get the paint fully hard and durable Fire the appliance four successive times for 10 minutes each firing and a 5 minute cool down between each Be aware during log and firebox paint curing that a white...

Page 3: ...Log assembly 8 Fan kit installation 8 Millivolt system lighting burner control 9 Venting Instruction 10 Repair parts list 11 Valve System Parts 11 Kingsman Fireplace part numbers specifications Options 11 Kingsman Fireplace accessories 11 Kingsman Fireplace options 11 Trouble shooting the gas control system 12 Kingsman Industries Gas Fireplace Limited Warranty 13 Table of Contents ...

Page 4: ...hat have to be removed for servicing should be replaced prior to operating this appliance 5 Installation and any repairs to this appliance should be done by a qualified service person A professional service person should be called to inspect this appliance annually Make it a practice to have all your gas appliances checked annually 6 Control compartments burners and air passages in this appliance ...

Page 5: ...sions specified See Framing Diagrams Bend nailing tabs forward on left and right of unit and place fireplace into framed enclosure This allows for 1 2 in front of framing tabs for finishing materials 3 Drywall or other material can extend flush with the appliance on the bottom sides and top of fireplace 4 Non combustible materials such as brick and tile can be extended across the face of the firep...

Page 6: ...hutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1 2 PSIG 3 5 KPa Note The gas line connection may be made of 1 2 rigid pipe 1 2 copper pipe or an approved flex connector Since some municipalities have additional local codes it is always best to consult your local authorities and the current CAN CGA B149 1 or 2 installation code in Ca...

Page 7: ...or should Christmas stockings or decorations be hung near it Under no circumstances should any solid fuels wood paper card board coal be used in this appliance Note It is normal for your gas fireplace to give off some odor the first time it is burned This is due to the curing of the paint and any undetected oil from the manufacturing process Please ensure that your room is well ventilated open all...

Page 8: ...E ROCKS ON TOP OF BACK BURNER 5 Top logs can then be placed across the front and back logs in the slots provided 6 Purge lines and test pilot operation 7 Optional glass door may now be installed see page7 Fresh Air Kit Installation A Fresh Air Kit may be required by some building codes remove cover plate on the bottom side of unit and insert three inch flex duct into the side of fireplace by screw...

Page 9: ...e gas control knob to OFF and call your service technician or gas supplier 6 Turn gas control knob counter clockwise to ON 7 All models are supplied with a wall switch that turns the main burner on or off If main burner does not light immediately when you turn the gas control valve to ON ensure that the wall switch is in the ON position NOTE Standard gas control valve without HI LOW is designed to...

Page 10: ...or B Vent liquid fuel gas chimney may be used to adapt existing chimney or liner to fireplace When installing with B Vent liquid fuel gas chimney install as per B Vent Manufacturer Installation specifications Offset vertical or vertical installations may be installed NOTE Installation of B Vent must follow B Vent Manufactures Installation instructions when being used Seal all connections in ventin...

Page 11: ...00LP Zero Clearance Vented Fireplace Liquid Propane Top Vent with screens Fireplace Accessories Product Number Description Log Set Required for Each Unit LOGC65 Log Set 4 pce Cast Oak ZDV3620 ZV6500 Series Grill Kit Required for Each Unit Z6GBA Grill Kit Classic Builder Antique Brass Z6GBC Grill Kit Classic Builder Chrome Z6GBP Grill Kit Classic Builder Polish Brass VI30GBL Grill Kit Black VI30GAB...

Page 12: ...witch wiring for ground May be grounded to appliance or gas supply Check generator with millivolt meter Take reading at generator termi nals of gas valve Should read 325 millivolts minimum while holding valve knob depressed in pilot position and wall switch off Replace faulty generator if reading is below specified minimum Defective valve magnet Turn valve knob on On place wall switch on On Milliv...

Page 13: ...h service or maintenance h damage repairs inoperation or inefficiency resulting from faulty installation or application i electricity or fuel costs or any increase in electricity or fuel cost whatsoever including additional or unusual use of supplemental electric heat We shall not be liable for any incidental consequential or special damages or expenses in connection with any use or failure of thi...

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