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WARRANTY & SERVICE
CONDITIONS OF WARRANTY
The ceramic charcoal barbecue carries a limited lifetime warranty from the date of sale by the original owner only.
The warranty coverage begins on the original date of purchase and proof of date of purchase,
or copy of original bill of sale, is required to validate the warranty.
CERAMIC PARTS
We carry a limited lifetime warranty on all ceramic parts used to manufacture the ceramic charcoal
barbecue. We warrant that all part(s) are free of defects in material and workmanship, for the length of
use and ownership of the original purchaser.
Warranty does not cover damage from wear and tear, such as scratches, dents, dings, chips or minor cosmetic cracks.
These aesthetic changes of the grill do not affect its performance. Upon close inspection, the finish of your ceramic
charcoal barbecue may appear to have crack lines. This is not cracking of the ceramic.
This is known as crazing and is caused by the different expansion rates between the glaze finish and the clay.
The spider-web pattern of cracking is different from a break in the aspect that it cannot be felt on the surface, unless
using a fingernail; however, it does become more visually apparent when the surface is dusty or magnified. While these
may appear as imperfections, crazing does not affect the performance or life span of your ceramic charcoal barbecue;
therefore, not a warranty issue. The process of crazing effectively increases the toughness of the unit.
During the term of the limited warranty, our obligation shall be limited to furnishing a replacement
for covered, failed components. The warranty does not include replacement and shipping-costs.
EN
GB-BAHAG KINGSTONE KAMADO ANLTG 2017 RZ 18.10.17 11:06 Seite 27
